At a Glance
- Tasks: Lead and motivate your team while ensuring top-notch customer service and achieving sales targets.
- Company: Join MANGO, a vibrant fashion brand with a global presence and a passion for creativity.
- Benefits: Enjoy discounts on the latest styles, professional development, and international growth opportunities.
- Other info: MANGO values inclusivity and authenticity, offering a supportive culture for all.
- Why this job: Be part of a dynamic team where you can grow personally and professionally in fashion retail.
- Qualifications: Looking for enthusiastic individuals who thrive in fast-paced environments and love working with people.
The predicted salary is between 25000 - 30000 £ per year.
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
For our store in Plymouth, we are looking for a Floor Manager to join our team. Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. You will be responsible for leading and motivating your team and maintaining an active and pleasant atmosphere in the store at all times.
40 hours per week
Full flexibility required
Monday to Sunday
YOUR MAIN RESPONSIBILITIES:
- To ensure and provide an excellent level of customer service in the store
- To ensure the team possesses good product knowledge and is aware of the key performance indicators.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To organise and distribute tasks and positions to each member of the team
- To ensure that sales targets are implemented, achieved and exceeded in store
- To prioritise customer service above all other tasks
- To communicate actively with the team and pass on any information that may affect sales.
- To coach each employee in their training and development, leading by example
ABOUT YOU:
We are looking for a very dynamic and enthusiastic individual who is passionate about people and who thrives on dynamic environments. You are target-oriented, you know how to keep your team motivated and how to communicate at all levels. You have the ability to adapt to changes, prioritise and to motivate the team to work for the common goal of the store.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
YOUR BENEFITS:
- As a member of the MANGO team you’ll get a discount on all our lines, so that you’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At MANGO, we invest in your personal and professional development. Access a wide range of training courses, personalised mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! MANGO offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
- At MANGO, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
Craft your own story
FLOOR MANAGER (40 hours, Plymouth) employer: Mango
MANGO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Floor Manager in Plymouth, you will benefit from comprehensive training and development opportunities, alongside a supportive team environment that prioritises personal growth and professional advancement. With international career prospects and employee discounts on the latest fashion, MANGO is dedicated to helping you craft your own success story while enjoying a dynamic retail experience.
StudySmarter Expert Advice🤫
We think this is how you could land FLOOR MANAGER (40 hours, Plymouth)
✨Tip Number 1
Get to know the company culture! Before your interview, check out MANGO's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the Floor Manager role. Highlight your leadership skills and how you've motivated teams in the past – this is your chance to shine!
✨Tip Number 3
Dress the part! Since MANGO is all about style, make sure you look sharp for your interview. Show off your personal style while keeping it professional – it’s a great way to demonstrate your understanding of the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your customer service skills!
We think you need these skills to ace FLOOR MANAGER (40 hours, Plymouth)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about the role and how you can bring that energy to our team!
Tailor Your CV:Make sure your CV is tailored to the Floor Manager position. Highlight your experience in retail management and any achievements that demonstrate your ability to lead a team and hit sales targets.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our MANGO family!
How to prepare for a job interview at Mango
✨Know Your Stuff
Before the interview, make sure you’re familiar with MANGO’s brand values and product lines. This will show your passion for the company and help you connect with the interviewer on a deeper level.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated teams in the past or handled challenging situations. This will demonstrate your ability to inspire and manage others.
✨Customer Service is Key
MANGO places a high value on customer service. Be ready to discuss your approach to providing excellent customer experiences and how you would train your team to do the same. Highlight any relevant experience you have in retail.
✨Be Flexible and Adaptable
The job requires full flexibility and the ability to adapt to changes. Share instances where you've successfully navigated change or managed multiple priorities. This will show that you're ready for the dynamic environment at MANGO.
