Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the store floor, ensuring top-notch customer service and achieving sales targets.
- Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Why this job: Join a dynamic team that values creativity, innovation, and personal growth in fashion.
- Qualifications: Looking for enthusiastic individuals with strong communication skills and a passion for teamwork.
- Other info: Full flexibility required; this role offers a chance to thrive in a fast-paced retail environment.
The predicted salary is between 24000 - 36000 £ per year.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB:
For our store in Grays Lakeside SC, we are looking for a Floor Manager to join our team.
Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. You will be responsible for leading and motivating your team and maintaining an active and pleasant atmosphere in the store at all times.
40 Hours per week.
Full flexibility required.
YOUR MAIN RESPONSIBILITIES:
- To ensure and provide an excellent level of customer service in the store
- To ensure the team possesses good product knowledge and is aware of the key performance indicators.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To organise and distribute tasks and positions to each member of the team
- To ensure that sales targets are implemented, achieved and exceeded in store
- To prioritise customer service above all other tasks
- To communicate actively with the team and pass on any information that may affect sales.
- To coach each employee in their training and development, leading by example
ABOUT YOU:
We are looking for a very dynamic and enthusiastic individual who is passionate about people and who thrives on dynamic environments. You are target-oriented, you know how to keep your team motivated and how to communicate at all levels. You have the ability to adapt to changes, prioritise and to motivate the team to work for the common goal of the store.
If you like sharing responsibility, developing both professionally and personally, and wants to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
FLOOR MANAGER (40 Hours, Lakeside) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FLOOR MANAGER (40 Hours, Lakeside)
✨Tip Number 1
Familiarise yourself with Mango's brand values and culture. Understanding their passion for creativity and authenticity will help you align your responses during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated your team to achieve sales targets or improve customer service, as this is crucial for the Floor Manager role.
✨Tip Number 3
Demonstrate your adaptability by discussing times when you've successfully managed change in a fast-paced environment. This will show that you can thrive in dynamic situations, which is essential for the role at Mango.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and stand out during the selection process.
We think you need these skills to ace FLOOR MANAGER (40 Hours, Lakeside)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Floor Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Showcase Leadership Skills: Emphasise your leadership and motivational skills in your CV and cover letter. Provide specific examples of how you've successfully led a team or improved customer service in previous roles.
Highlight Customer Service Experience: Since customer service is a top priority for this role, make sure to include any relevant experience you have in retail or customer-facing positions. Mention any achievements related to sales targets or customer satisfaction.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for working at Mango. Share why you are passionate about fashion and how you can contribute to the store's success.
How to prepare for a job interview at Mango
✨Show Your Passion for Customer Service
As a Floor Manager, your role revolves around providing excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the company's values.
✨Demonstrate Leadership Skills
Highlight your experience in leading and motivating teams. Discuss specific strategies you've used to keep your team engaged and productive, as this is crucial for achieving sales targets and maintaining a positive atmosphere in the store.
✨Know the Brand Inside Out
Familiarise yourself with Mango's products, values, and market position. Being able to discuss the brand's unique style and how it connects with customers will show your genuine interest and alignment with their mission.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you had to prioritise tasks or handle difficult situations, and be ready to explain how you managed them effectively.
