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- Tasks: Promote brand image and deliver top-notch customer service while keeping the store organised.
- Company: Join Mango, a vibrant fashion brand with a global presence and creative culture.
- Benefits: Enjoy a 35% discount, personal development opportunities, and a supportive work environment.
- Other info: Access international opportunities and grow your career in a diverse and inclusive setting.
- Why this job: Be part of a dynamic team and make a real impact in the fashion retail world.
- Qualifications: Looking for enthusiastic team players with great communication skills; retail experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
We are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve.
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you’ll get a 35% discount on all our lines.
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities.
- Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
- We believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
SALES ASSISTANT (12 hours, fixed term - Fort Kinnaird) in Edinburgh employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (12 hours, fixed term - Fort Kinnaird) in Edinburgh
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mango's style, values, and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets what they're all about.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle multiple customers at once or provide excellent service under pressure. Role-playing with a friend can help you feel more confident and ready to impress during your interview.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let us see your vibrant, outgoing nature in your interactions, whether it's in an interview or a casual chat with the team.
✨Tip Number 4
Network like a pro! Connect with current or former employees on social media platforms. They can give you insider tips about the company culture and what it takes to succeed at Mango, which can be super helpful for your application process.
We think you need these skills to ace SALES ASSISTANT (12 hours, fixed term - Fort Kinnaird) in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for fashion and customer service shine through. We love seeing candidates who are genuinely excited about the role and the brand!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or customer service. We want to see how your skills align with what we’re looking for in a Sales Assistant.
Be Personable: In your cover letter, don’t be afraid to show a bit of your personality! We’re looking for vibrant team players, so let us know what makes you unique and how you can contribute to our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Mango
✨Know Your Product
Before the interview, make sure you familiarise yourself with Mango's products and brand values. This will help you demonstrate your passion for the brand and show that you're ready to provide excellent customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your ability to handle multiple customers simultaneously will impress the interviewers and align with their focus on customer service.
✨Emphasise Teamwork
Mango values a self-motivated team player, so be ready to discuss how you've successfully worked in teams before. Share specific instances where you contributed to achieving sales targets as part of a group.
✨Dress the Part
Since this is a fashion retail position, your appearance matters! Dress stylishly and in line with Mango's aesthetic to show that you understand the brand and can represent it well.