At a Glance
- Tasks: Promote MANGO's brand and deliver top-notch customer service while keeping the store organised.
- Company: Join a vibrant, multicultural team at MANGO, a global fashion leader.
- Benefits: Enjoy discounts, personal development opportunities, and a supportive work environment.
- Other info: Flexible hours with international growth opportunities in over 120 markets.
- Why this job: Be part of a creative team and make a real impact in fashion retail.
- Qualifications: Looking for enthusiastic team players with great communication skills; retail experience is a plus.
The predicted salary is between 10 - 12 € per hour.
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
For our store in Derby, we are looking for a Sales Assistant to join our team. 12 hours per week, fixed term, over 2-3 days, evening and weekends required.
Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
Your Main Responsibilities:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve.
- To possess good product knowledge in order to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
About You:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
Your Benefits:
- As a member of the MANGO team you’ll get a discount on all our lines.
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities.
- MANGO offers you international opportunities in over 120 markets.
- We are committed to providing equal opportunities for all, valuing each person’s authenticity.
Craft your own story.
SALES ASSISTANT (12 hours, fixed term- Derby) employer: Mango
MANGO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Sales Assistant in our Derby store, you will enjoy benefits such as employee discounts, access to comprehensive training and development programmes, and opportunities for international growth within our global presence. We are committed to your personal and professional success, ensuring that every team member feels valued and empowered to craft their own story.
StudySmarter Expert Advice🤫
We think this is how you could land SALES ASSISTANT (12 hours, fixed term- Derby)
✨Tip Number 1
Get to know MANGO! Before your interview, dive into the brand's history and values. This way, you can show off your passion for the company and how you fit into their vibrant culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle multiple customers or tricky situations. Being prepared will help you shine during the interview.
✨Tip Number 3
Dress the part! Show off your style by wearing something that reflects MANGO’s aesthetic. It’s a great way to demonstrate your understanding of the brand and make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the MANGO family!
We think you need these skills to ace SALES ASSISTANT (12 hours, fixed term- Derby)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about joining our MANGO team and promoting our brand's image!
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience in retail or customer service. We love seeing how your skills align with what we’re looking for in a Sales Assistant.
Be Personable:In your cover letter, don’t be afraid to show a bit of your personality! We’re looking for vibrant, outgoing individuals who can connect with customers, so let us know what makes you unique.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Mango
✨Know Your Product
Before the interview, make sure you’re familiar with MANGO's latest collections and brand values. This will not only show your enthusiasm for the role but also help you answer questions about how you can promote the brand effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond to assist a customer, as this aligns perfectly with the expectations for the Sales Assistant role.
✨Demonstrate Team Spirit
MANGO values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you contributed to team goals or supported colleagues, highlighting your ability to work well in a multicultural environment.
✨Dress the Part
Since you’re applying for a fashion retail position, it’s important to dress stylishly for your interview. Choose an outfit that reflects MANGO's aesthetic while still being professional. This shows that you understand the brand and can represent it well.