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- Tasks: Lead a vibrant team to deliver top-notch customer service and achieve sales targets.
- Company: Exciting fashion retail brand located on Oxford Street.
- Benefits: Flexible hours, dynamic work environment, and opportunities for personal growth.
- Other info: Perfect for those who love fast-paced environments and want to grow their career.
- Why this job: Join a passionate team and make a real impact in a thriving retail space.
- Qualifications: Energetic, target-driven, and great at motivating others.
The predicted salary is between 30000 - 40000 £ per year.
For our flagship in Oxford Street, we are looking for a Floor Manager to join our team. Reporting to the Store Director, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. You will be responsible for leading and motivating your team and maintaining an active and pleasant atmosphere in the store at all times.
40 hours over 5 days per week. Fully flexibility required, Monday to Sunday.
YOUR MAIN RESPONSIBILITIES:
- To ensure and provide an excellent level of customer service in the store.
- To ensure the team possesses good product knowledge and is aware of the key performance indicators.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To organise and distribute tasks and positions to each member of the team.
- To ensure that sales targets are implemented, achieved and exceeded in store.
- To prioritise customer service above all other tasks.
- To communicate actively with the team and pass on any information that may affect sales.
- To coach each employee in their training and development, leading by example.
ABOUT YOU:
We are looking for a very dynamic and enthusiastic individual who is passionate about people and who thrives on dynamic environments. You are target-oriented, you know how to keep your team motivated and how to communicate at all levels. You have the ability to adapt to changes, prioritise and to motivate the team to work for the common goal of the store. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Floor Manager - Food and Beverage in City of London employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Food and Beverage in City of London
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how you can align your experience with what they stand for. This will help you connect better during the conversation.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous experiences and how they relate to the Floor Manager role. Highlight your leadership skills and customer service achievements to show you're the perfect fit.
✨Tip Number 3
Don’t just sit back and wait for the interview; network like a pro! Reach out to current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Let’s get you that Floor Manager position!
We think you need these skills to ace Floor Manager - Food and Beverage in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how passionate you are about customer service and leading a team. Share any relevant experiences that highlight your love for dynamic environments!
Tailor Your CV: Make sure your CV is tailored to the Floor Manager position. Highlight your experience in food and beverage, team leadership, and achieving sales targets. We appreciate when applicants take the time to align their skills with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We’re busy people, so make it easy for us to see why you’d be a great fit. Use bullet points if necessary to outline your key achievements and skills related to the job.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Mango
✨Know Your Stuff
Make sure you’re well-versed in the company’s values and the specifics of the Floor Manager role. Brush up on customer service best practices and be ready to discuss how you can lead a team to achieve sales targets.
✨Show Your Leadership Skills
Prepare examples of how you've motivated teams in the past. Think about times when you’ve successfully communicated with your team or resolved conflicts, as these are key aspects of the role.
✨Be Customer-Centric
Demonstrate your passion for customer service during the interview. Share stories that highlight your ability to prioritise customer needs and how you’ve gone above and beyond to enhance the customer experience.
✨Ask Smart Questions
Prepare thoughtful questions about the store’s culture, team dynamics, and sales strategies. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.