At a Glance
- Tasks: Deliver exceptional customer service, boost sales, and support stockroom operations.
- Company: Join MANGO, a vibrant brand with a global presence and creative culture.
- Benefits: Enjoy discounts, professional development, and international opportunities.
- Why this job: Be part of a dynamic team that values creativity and innovation in fashion.
- Qualifications: Customer-oriented, proactive, and able to multitask across various roles.
The predicted salary is between 10 - 12 £ per hour.
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
For our store in Broughton, we are looking for a Multifunctional Sales Associate to join our team. 20 hours per week, fixed term, over 3-5 days, evening and weekends required.
The Multifunctional Sales Associate is responsible for ensuring the best customer experience, contributing to increasing store sales, and maintaining Mango's image and customer service standards, while also performing cashier duties and supporting stockroom operations.
YOUR MAIN RESPONSIBILITIES:
- Customer Experience Excellence: Provide exceptional service to customers, ensuring their needs are met and they have a positive shopping experience that reflects Mango's brand values.
- Sales Contribution: Actively contribute to increasing store sales by engaging with customers, understanding their preferences, and recommending products that meet their needs.
- Cashier Duties: Efficiently handle cashier responsibilities, including processing transactions, managing returns and exchanges, and ensuring accurate cash handling and register balancing.
- Stockroom Support: Assist in stockroom operations, including receiving, organizing, and replenishing merchandise, ensuring inventory accuracy and timely distribution to the sales floor.
- Image and Service Standards Maintenance: Uphold Mango's image and customer service standards, ensuring the store is well-presented and service delivery is consistent and professional.
- Product Knowledge Utilization: Utilize product knowledge to assist customers effectively, highlighting key features and benefits to drive interest and sales.
- Team Collaboration: Work collaboratively with the store team to support business objectives, sharing insights and feedback to enhance the overall customer experience.
ABOUT YOU: The ideal candidate is customer-oriented, proactive, and responsible, with the ability to multitask across sales, cashier, and stockroom functions. They should possess the skills to engage customers effectively, contribute to sales growth, and maintain high standards of service and presentation.
YOUR BENEFITS: As a member of the MANGO team you’ll get a discount on all our lines, so that you’ll always be wearing the latest! Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice. At MANGO, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success. Think big! MANGO offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. At MANGO, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
MULTIFUNCTIONAL SALES ASSOCIATE (20 hours, fixed term- Broughton) in Chester employer: Mango
MANGO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Multifunctional Sales Associate in Broughton, you will enjoy benefits such as employee discounts, access to comprehensive training and development programmes, and opportunities for international growth within a diverse team. Join us to not only enhance your career but also to be part of a brand that values authenticity and customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land MULTIFUNCTIONAL SALES ASSOCIATE (20 hours, fixed term- Broughton) in Chester
✨Tip Number 1
Get to know MANGO's brand and values inside out. When you walk into that interview, show us how your passion for fashion aligns with our mission. It’s all about connecting with our style and culture!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. We want to see that you can provide the exceptional experience our customers expect.
✨Tip Number 3
Be ready to talk about your sales strategies. Share examples of how you've engaged customers in the past and contributed to sales growth. Show us that you can actively drive sales while keeping the customer experience top-notch!
✨Tip Number 4
Don’t forget to highlight your teamwork skills! We thrive on collaboration, so be prepared to discuss how you’ve worked with others to achieve common goals. Let us know how you can contribute to our store's success!
We think you need these skills to ace MULTIFUNCTIONAL SALES ASSOCIATE (20 hours, fixed term- Broughton) in Chester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service and fashion shine through. We want to see how you connect with MANGO's values and how you can contribute to our vibrant team.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Multifunctional Sales Associate role. Focus on your customer service skills, sales achievements, and any experience in stockroom operations to catch our eye!
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and how they’ve shaped your approach to customer service and teamwork.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at Mango
✨Know the Brand Inside Out
Before your interview, dive deep into MANGO's brand values, history, and product lines. Understanding their style and what makes them unique will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you engaged with customers, resolved issues, or contributed to a positive shopping experience. This will demonstrate your ability to meet MANGO's customer experience excellence standards.
✨Be Ready to Discuss Sales Strategies
Since the role involves contributing to store sales, come prepared with ideas on how you would engage customers and recommend products. Think about how you can use your product knowledge to drive interest and sales, and be ready to share these insights during the interview.
✨Demonstrate Team Spirit
MANGO values collaboration, so be ready to discuss how you've worked effectively in a team before. Share specific examples of how you supported your colleagues or contributed to a team goal, as this will highlight your ability to work well within their multicultural team.
