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- Tasks: Promote our brand, provide excellent customer service, and keep the store organised.
- Company: Join Mango, a vibrant fashion brand with a global presence.
- Benefits: Enjoy a 35% discount, personal development opportunities, and a supportive work environment.
- Why this job: Be part of a creative team and make a real impact in fashion retail.
- Qualifications: Looking for outgoing team players with great communication skills; retail experience is a plus.
- Other info: Flexible hours and international growth opportunities await you!
The predicted salary is between 1040 - 1248 £ per month.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
For our store in Birmingham-Bull Ring SC, we are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve.
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you'll get a 35% discount on all our lines.
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
- We believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person's authenticity.
SALES ASSISTANT in Birmingham employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT in Birmingham
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Mango's history, values, and latest collections. This way, you can show off your passion for the brand and connect with the team on a deeper level.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate different customer scenarios. This will help you feel more confident in handling multiple customers and showcasing your excellent communication skills.
✨Tip Number 3
Dress the part! Show up to your interview looking stylish and aligned with Mango's aesthetic. This not only demonstrates your understanding of the brand but also gives you a chance to express your personal style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mango team and ready to take fashion further with us!
We think you need these skills to ace SALES ASSISTANT in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about joining our team and promoting the Mango brand!
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in retail or customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Personable: In your cover letter, be yourself! We’re looking for vibrant, outgoing individuals, so let your personality come through. Share a bit about why you’d be a great fit for our team at Mango.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mango
✨Know Your Product
Before the interview, make sure you’re familiar with Mango's products and brand values. This will help you answer questions confidently and show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled multiple customers or resolved issues, as this is key for a Sales Assistant role.
✨Demonstrate Team Spirit
Mango values teamwork, so be ready to discuss how you’ve worked effectively in a team before. Share specific instances where you contributed to achieving sales targets together.
✨Dress the Part
Since you’re applying for a fashion retail position, dress stylishly and appropriately for the interview. This shows that you understand the brand’s image and can represent it well.
