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- Tasks: Support the Store Manager in driving sales and delivering excellent customer service.
- Company: Mango is a global fashion brand founded in Barcelona, inspiring creativity and authenticity.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Why this job: Join a multicultural team that values creativity and offers a dynamic work environment.
- Qualifications: Experience in fashion retail management, strong leadership, and sales skills required.
- Other info: Full availability needed; work 40 hours over 5 days, including weekends.
The predicted salary is between 24000 - 36000 £ per year.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB:
For our store in Carnaby, we are looking for an Assistant Store Manager to join our team.
You will support the Store Manager in the effective running of the store by delivering enhanced sales performance, ensuring excellent customer service delivery, and ensuring that daily duties are performed by the team in a positive atmosphere.
40 hours over 5 days- Full availability required
Monday to Sunday
YOUR MAIN RESPONSIBILITIES:
• To ensure an excellent level of customer service is provided in the store.
• To plan, apply and monitor the required measures in order to reach and exceed sales targets.
• To analyse and review management indicators and costs in order to improve them.
• To ensure and collaborate in the implementation of merchandising standards and optimise selling space in order to obtain maximum profitability.
• To be familiar with the collection, and control and manage the stock to maximise sales.
• To act as a role model and promote effective communication within the team.
• To recruit, train and ensure the seamless integration of the new employees.
• To lead and motivate the team, ensuring the development of staff potential.
• To plan, organise, prioritise and distribute tasks, optimising resources and minimising costs.
• To ensure the optimal management of personnel administration duties.
ABOUT YOU:
We are looking for an individual with relevant experience managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximise profitability. Sales-oriented, organised, and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
ASSISTANT STORE MANAGER (Carnaby St.) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ASSISTANT STORE MANAGER (Carnaby St.)
✨Tip Number 1
Familiarise yourself with Mango's brand values and current collections. Understanding their unique style and customer base will help you demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Highlight specific instances where you motivated staff or improved sales performance.
✨Tip Number 3
Research the latest trends in fashion retail and be ready to discuss how you can apply this knowledge to enhance customer service and sales at the Carnaby store.
✨Tip Number 4
Network with current or former employees of Mango if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace ASSISTANT STORE MANAGER (Carnaby St.)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fashion retail management. Emphasise your ability to lead a team, drive sales, and deliver excellent customer service, as these are key responsibilities for the Assistant Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of Mango's brand values. Mention specific examples of how you've successfully managed a team or exceeded sales targets in previous roles.
Highlight Leadership Skills: In your application, focus on your leadership qualities. Provide examples of how you've motivated teams, trained new employees, and created a positive work environment, as these are crucial for the role.
Showcase Problem-Solving Abilities: Demonstrate your problem-solving skills by including instances where you've effectively handled challenges in a retail setting. This could involve managing stock levels, improving sales performance, or enhancing customer satisfaction.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Mango thrives on creativity and authenticity, so make sure to express your passion for fashion during the interview. Share your personal style inspirations and how they align with Mango's brand ethos.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll need to lead and motivate a team. Prepare examples of how you've successfully managed a team in the past, focusing on your ability to inspire and develop others.
✨Know Your Numbers
Familiarise yourself with key performance indicators relevant to retail, such as sales targets and stock management. Be ready to discuss how you have previously analysed these metrics to drive sales and improve profitability.
✨Prepare for Customer Service Scenarios
Excellent customer service is crucial at Mango. Think of specific situations where you've gone above and beyond for a customer, and be prepared to discuss how you would handle challenging customer interactions.
