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- Tasks: Manage care team rosters and allocate care plans using in-house software.
- Company: A dedicated care home in Durham focused on quality service delivery.
- Benefits: Competitive salary of £26,000 per annum and full training provided.
- Why this job: Make a real difference in people's lives while developing your coordination skills.
- Qualifications: Experience in care coordination or social care is essential.
- Other info: Join a supportive team and grow your career in a rewarding environment.
The predicted salary is between 22000 - 30000 £ per year.
Our client is looking for a Care Coordinator for their care home based in Durham.
The Role – Full-Time Care Coordinator
Full-time, permanent £26,000 per annum.
As a care coordinator, you are responsible for managing the weekly and day-to-day roster of the care team. Using an in-house software system, you’ll be allocating/matching care plans and visits with available staff. You will play an integral role in the quality of the company’s service delivery.
The role involves:
- Managing rotas
- Liaising with service users, family members, and the council’s brokerage team to match staff to allocate hours
- Assisting clients in the absence of a carer, undertaking care calls in extreme emergencies
- Taking the on-call phone weekly
- Conducting initial assessments, creating care plans and risk assessments for new customers
- Reviewing existing care plans
- Supporting customers and their families
- Supporting and training care workers
- Shadowing new carers into their role
- Conducting spot checks, supervision, and staff appraisals
- Updating staff matrix and ensuring compliance is met
- Dealing with staff requests for annual leave
- Assigning the most appropriate care workers to customers
- Making recommendations to the operational manager based on customer care plans
- Creating a good rapport with potential service users
- Listening to personal needs
- Having a good working knowledge of person-centred care
- Creating strong working relationships with other care professionals including social workers, GPs, pharmacists, and district nurses
- Performing associated admin duties like managing care/client files and producing system-generated invoices and compliance documents
Experience in coordinating rotas or working as a coordinator in a domiciliary care or social care company environment is essential. Good telephone manners and the ability to handle telephone inquiries for service users, the local authority, and carers are also required.
Care Coordinator in North East employer: Mango Solutions Recruitment Ltd
Contact Detail:
Mango Solutions Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in North East
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common care coordinator questions your way. The more comfortable you are talking about your experience and how you handle challenges, the better you'll shine in front of potential employers.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with software systems like Access People Planner. If you can demonstrate your ability to manage rosters and care plans efficiently, you'll stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Care Coordinator in North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Care Coordinator role. Highlight any relevant experience in managing rotas, liaising with service users, and using IT systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about care coordination and how you can contribute to our team. Be sure to mention any specific experiences that relate to the job description.
Showcase Your Communication Skills: As a Care Coordinator, communication is key. In your application, demonstrate your ability to build rapport and listen to others. Share examples of how you've effectively communicated with clients or colleagues in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Mango Solutions Recruitment Ltd
✨Know Your Care Coordination Stuff
Make sure you brush up on your knowledge of care coordination and person-centred care. Familiarise yourself with the responsibilities outlined in the job description, especially around managing rotas and liaising with service users. This will show that you're not just interested in the role but also understand its importance.
✨Get Comfortable with IT Systems
Since experience with bespoke IT systems like Access People Planner is a plus, it’s worth doing a bit of research or even a quick tutorial on similar software. Being able to discuss how you’ve used technology in previous roles can really set you apart from other candidates.
✨Practice Your People Skills
As a Care Coordinator, you'll need to build rapport quickly with clients and their families. Think of examples from your past where you've successfully communicated or resolved issues. Practising these scenarios can help you feel more confident during the interview.
✨Show Your Team Spirit
This role requires a strong team player, so be ready to share examples of how you've collaborated with others in previous jobs. Highlight any experiences where you’ve trained new staff or worked closely with other professionals, as this will demonstrate your ability to work well within a team.
