At a Glance
- Tasks: Lead business growth and expansion for MEMO, an innovative telephone answering service.
- Company: Join MEMO, a sister company of Mango Direct Marketing, in an exciting growth phase.
- Benefits: Competitive salary, OTE potential, and strong marketing support.
- Other info: Enjoy a supportive environment with significant career progression opportunities.
- Why this job: Be part of a dynamic team driving real impact in the business world.
- Qualifications: Experience in business development and excellent communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for an ambitious, commercially driven Business Development Manager to lead the growth and expansion of MEMO, an innovative telephone answering and business support service operating from the headquarters of Mango Direct Marketing. MEMO is entering an exciting phase of expansion across Northern Ireland, the Republic of Ireland, and the wider UK market. This is an exciting opportunity for a motivated sales professional who thrives on building relationships, developing new revenue streams, and driving business growth. The successful candidate will play a key role in leading and scaling the MEMO brand, expanding our client base, and shaping the future direction of the business.
About MEMO
MEMO provides professional telephone answering and customer support solutions to businesses across a range of sectors. Acting as an extension of our clients’ brands, we ensure every interaction is handled professionally, efficiently, and personally. Our services include:
- Telephone answering
- Message taking
- Appointment scheduling
- Customer support
- Overflow call handling
- Bespoke business support solutions
Unlike automated answering services, MEMO delivers a people-first approach focused on professionalism, reliability, and customer experience.
The Role
As Business Development Manager, you will take ownership of the full sales cycle, from lead generation and prospecting through to negotiation and closing deals. You will work closely with Mango’s experienced marketing and operational teams to deliver ambitious growth plans supported by significant investment in advertising, branding, and lead generation activity across digital, social media, radio, and other marketing channels. This role is ideal for someone with strong commercial awareness, entrepreneurial drive, and the ability to identify and convert new business opportunities.
Key Responsibilities
- Manage the full sales cycle from initial enquiry through to closing new business opportunities
- Generate new leads through outbound prospecting, networking, referrals, LinkedIn, email campaigns, and telephone engagement
- Conduct client meetings both virtually and face-to-face
- Build strong relationships with prospective and existing clients
- Identify market trends and opportunities for service expansion
- Work collaboratively with the marketing team to develop campaigns and sales materials
- Negotiate commercial agreements and pricing structures
- Maintain accurate forecasting and pipeline management using CRM systems
- Develop and implement strategic plans to achieve revenue growth targets
- Represent MEMO and Mango Direct Marketing professionally within the marketplace
- Meet and exceed quarterly and annual sales targets
What We’re Looking For
- Proven experience in business development, sales, account management, or revenue generation
- A motivated and commercially focused mindset with a strong desire to achieve results
- Excellent communication, presentation, networking, and negotiation skills
- Confidence in developing relationships with business owners and decision makers
- Ability to work independently while contributing positively to a wider team
- Strong organisational and time management skills
- Experience using CRM systems and Microsoft Office packages
- Full UK driving licence with flexibility to travel throughout NI/ROI and occasionally the UK
- Previous experience within contact centres, telecommunications, outsourced services, or B2B sales would be advantageous but is not essential.
What We Offer
- Competitive basic salary between £35,000 and £45,000 depending on experience
- OTE of £65,000 per year
- Significant growth and progression opportunities
- Access to strong marketing and operational support from Mango Direct Marketing
- Opportunity to play a key role in scaling an ambitious and growing business
- Office-based role within Mango Direct Marketing HQ
- Supportive and energetic working environment
If you are ambitious, driven by results, and excited by the opportunity to help grow an expanding business, we would love to hear from you.
Business Development Manager in Bangor employer: Mango Direct Marketing Ltd
At MEMO, we pride ourselves on being an excellent employer that fosters a supportive and energetic work culture, ideal for ambitious professionals looking to make a significant impact. With competitive salaries, substantial growth opportunities, and the backing of Mango Direct Marketing's established infrastructure, our Business Development Manager role offers a unique chance to thrive in a dynamic environment while contributing to the expansion of our innovative services across Northern Ireland and beyond.
Contact Details:
Mango Direct Marketing Ltd Recruitment Team
