At a Glance
- Tasks: Connect with customers, solve problems, and learn on the job in a supportive team.
- Company: Successful manufacturing business in Burntwood with a collaborative culture.
- Benefits: Competitive salary, holiday allowance, personal celebration day, and enhanced pension scheme.
- Other info: Enjoy structured training and excellent career progression opportunities.
- Why this job: Kickstart your career in customer service and make a real impact every day.
- Qualifications: Natural communicator with a positive attitude; no prior experience required.
The predicted salary is between 12162 - 14864 £ per year.
Trainee Customer Service Advisor
Exceptional opportunity to start your career in Customer Services with a highly successful manufacturing business based in Burntwood.
If you love helping people, solving problems and contributing to a successful team, you already have the most important qualifications for this job.
My client is not looking for a long, corporate resume - they care about your energy, your empathy and your eagerness to learn.
As their Trainee Customer Service Advisor you won’t just be answering questions.
You’ll be the voice of a brand, the hero who saves a customer’s day and a vital part of a growing, supportive team.
You will receive fully funded, structured learning and on the job training to give you all the tools you need to become a customer service superstar.
What You’ll Be Doing (With Plenty of Support!)
- Connecting with People: Chatting with customers via phone and email to answer questions and guide them through products and services.
- Learning the Ropes: Participating in on the job training to understand the business, the product and the industry inside and out.
- Problem Solving: Listening to customer feedback and finding creative, helpful solutions to turn their challenges into positive experiences.
- Team Collaboration: Working alongside experienced colleagues and a high-energy team who always have your back.
- Growing Your Skills: Mastering modern communication software, technical systems and professional business habits.
Who You Are
- You are a natural communicator—you find it easy to build a rapport with people and you listen closely.
- You have a positive, "can-do" attitude and bring enthusiastic energy to the workplace.
- You are a problem solver who views challenges as fun puzzles to figure out.
- You are reliable and eager to learn new tools, technologies, and skills.
- You have basic computer literacy (such as typing, navigating web browsers, and using email).
* No previous professional customer service experience is required!
If you are an education leaver with some customer facing experience in retail, hospitality or similar, looking to transition into a corporate environment, you are highly encouraged to apply.
Why You’ll Love Working With My Client
- Earn While You Learn: A competitive starting salary of £25-27k with regular performance reviews.
- Real Career Progression: My client prioritises promoting from within.
- Great Benefits: Holiday allowance, plus personal celebration day, enhanced pension scheme.
- Great Culture: A collaborative working environment where your voice is heard and celebrated.
- On the job training: You’ll supported by your manager and colleagues to guide you through your first 90 days and beyond.
Ready to Launch Your Career?
You don’t need a flawless corporate background—just a great attitude!
If you are interested in making the first step in your career as Trainee Customer Service Advisor, please apply now
Trainee Customer Service Advisor in Burntwood employer: Manesis Search & Selection
As an Area Sales Manager with Facade & Building Envelope Solutions, you will join a dynamic team that values collaboration and innovation in the B2B construction sector. The company offers a competitive salary, generous benefits including a company car and private medical insurance, and a supportive work culture that encourages professional growth and development. With remote flexibility and a focus on achieving sales targets, this role provides a unique opportunity to make a significant impact in a thriving market.
Contact Details:
Manesis Search & Selection Recruitment Team
