uman Resources Manager

• HR & Compliance Manager
• We are looking for a proactive, commercially minded and highly organised

HR & Compliance Manager to lead our HR function while overseeing key compliance, quality, health and safety, rail assurance and facilities management activities.

This is a varied, hands-on role combining strategic HR leadership with operational compliance management.

You will work closely with the CEO, managers and employees to ensure our people practices are effective, our compliance standards are maintained, and our business continues to operate safely, legally and efficiently.

The Role

Reporting to the CEO, you will provide expert HR advice across the full employee lifecycle while taking ownership of the organisation’s Integrated Management System (IMS), ISO compliance, rail compliance requirements and associated audit processes.

Key Responsibilities

• HR Management & Employee Relations
• Provide expert HR advice to managers and employees, ensuring compliance with UK employment law and best practice.
• Lead employee relations matters, including disciplinary, grievance, performance, absence and investigation processes.
• Act as the business’s lead representative on employment law, reviewing policies, contracts and procedures to ensure ongoing legislative and statutory compliance.
• Manage HR policies, onboarding, payroll, compensation, pensions, benefits and employee absence.
• Conduct benchmarking and contractual reviews to ensure terms and conditions remain competitive and legally compliant.
• Support workforce planning, organisational change and business improvement projects.
• Coach managers and lead initiatives that promote employee wellbeing, engagement, inclusion and performance.
• Analyse HR data to identify trends, manage risks and inform business decisions.
• Oversee employee benefit renewals and company fleet processes, ensuring compliance and value for money.
• ISO & Integrated Management System Compliance
• Manage the Integrated Management System, ensuring ongoing compliance with ISO 9001, ISO 14001 and ISO 45001 standards.
• Lead internal and external audits, ensuring documentation is up to date and findings are resolved promptly.
• Monitor compliance, manage risks and non-conformances, and implement corrective actions and continuous improvements.
• Maintain IMS documentation, policies, procedures, risk assessments and management controls.
• Prepare objectives, targets, SWOT analyses, risk assessments and H&S data for Management Review meetings.
• Act as the escalation point for compliance issues, promoting accountability and best practice across the business.
• Rail Compliance, Accreditations & Right to Work
• Oversee rail compliance in line with RISQS, HSEQ, AUG and applicable operational requirements, ensuring audit readiness and accurate documentation.
• Manage PQQ submissions, accreditation portals and supporting compliance records, ensuring deadlines are met.
• Oversee Right to Work processes to ensure compliance with employment legislation.
• Act as the escalation point for compliance concerns and support Sentinel coordination and rail operational compliance as required.
• Health, Safety & Facilities Management
• Oversee facilities management, ensuring a safe, compliant and well-maintained working environment.
• Maintain up-to-date H&S documentation, policies and records, ensuring workplace inspections are completed and actions addressed.
• Monitor H&S and environmental compliance, identifying risks and ensuring appropriate corrective actions are taken.
• Drive continuous improvement in workplace safety, facilities and compliance standards.
• Leadership, Reporting & Continuous Improvement
• Work with the CEO and management team to align HR and compliance activities with business objectives.
• Provide accurate HR and compliance reporting to support decision-making and operational reviews.
• Promote cross-departmental collaboration and consistent application of policies and procedures.
• Drive continuous improvement initiatives to enhance efficiency, strengthen compliance and improve the employee experience.
• Maintain high standards of integrity, confidentiality, professionalism and accountability.

Essential Experience & Skills

• Proven experience in a generalist HR or advisory role at a senior level.
• Strong knowledge of UK employment law, HR best practice and employee relations.
• Experience developing HR policies, procedures and processes, alongside operational compliance or HSEQ frameworks.
• Excellent organisational, communication, coaching and stakeholder management skills.
• Strong attention to detail, confidentiality and the ability to manage competing priorities.
• Experience in risk management, continuous improvement, HR systems, data analysis and management reporting.

Desirable Experience

• Experience managing ISO 9001, ISO 14001 and ISO 45001 systems and coordinating internal and external audits.
• Knowledge of RISQS, rail compliance, PQQ submissions and accreditation portals.
• Understanding of Right to Work requirements and employment compliance.
• Experience in H&S documentation, workplace inspections and facilities management.
• Experience preparing management review data, including objectives, SWOT analyses, risk assessments and performance reports.
• Personal Attributes
• High levels of integrity, discretion and confidentiality.
• Strong attention to detail, organisation and accountability.
• Proactive, solutions-focused approach to risk management and continuous improvement.
• Excellent communication, relationship-building and influencing skills.
• Strategic thinker with a flexible, adaptable approach to changing business needs.
• Committed to improving processes, reducing risk and supporting a positive employee experience.

If you are a proactive HR professional with a strong compliance mindset and the drive to make a meaningful difference, we would love to hear from you.

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