At a Glance
- Tasks: Coordinate travel and provide admin support for the Warranty Department.
- Company: Join a dynamic team in a leading global company.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Other info: Great chance to develop your career in a supportive environment.
- Why this job: Be part of a team that values efficiency and innovation.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office.
The predicted salary is between 25000 - 32000 € per year.
Reporting to: Head of Global Warranty & Aftersales
Role Purpose
Provide efficient travel coordination and administrative support to the Warranty Department. Ensure smooth field service operations, accurate data management, and effective use of systems including Salesforce, SAP, and Kronos. Act as deputy support when required and contribute to reporting, analysis, and continuous process improvement.
Key Responsibilities
- Travel & Field Support
- Manage all travel arrangements for field and office teams (flights, hotels, visas, taxis, hire cars, baggage)
- Ensure compliance with company travel policy and approved suppliers
- Maintain staff travel documents and “Away List” for payroll tracking
- Produce and manage travel authorisation documents and itineraries
- Operational Support & Deputising
- Deputise for Warranty Field Service functions during absence of managers
- Support overseas coordination and urgent field service requirements
- Provide hospitality support for visitors and external stakeholders
- Data, Systems & Reporting
- Maintain accurate records in Salesforce, SAP, and customer databases
- Monitor and follow up warranty claims and support proactive resolution
- Administer CSI (Customer Satisfaction Index) reporting and analysis
- Maintain Warranty and Quality KPI presentations
- Support Distributor Service Bulletins (DSBs), mailshots, and response tracking
- Administration & Office Support
- Record and reconcile credit card expenses with receipts
- Manage document filing, archiving, and record storage (electronic and physical)
- Take meeting notes, distribute actions, and support communications
- Maintain absence, holiday, and sickness records via Kronos
- Provide general administrative support (emails, calls, documents, presentations)
- Compliance & Coordination
- Handle sensitive data including passports, customer records, and warranty information in line with confidentiality requirements
- Ensure adherence to company policies and procedures at all times
- Coordinate with internal departments, distributors, suppliers, customers, and field teams
Essential Skills & Experience
- Fluent written and spoken English
- Strong numerical and data accuracy skills
- High-level proficiency in Microsoft Office (Word, Excel, PowerPoint, Email, Internet research)
- Experience or ability to learn systems such as Salesforce, SAP, Kronos
- Strong organisational and document preparation skills
- Ability to work independently with minimal supervision
Personal Attributes
- Highly organised with strong attention to detail
- Able to multitask and prioritise under pressure
- Flexible and responsive to urgent operational needs
- Proactive approach to improving processes and cost efficiency
- Professional communication skills (written and verbal)
Administrator in Poole employer: Mane Contract Services
As a Warranty & Travel Administrator, you will thrive in a dynamic work environment that values efficiency and innovation. Our company fosters a collaborative culture where employee growth is encouraged through continuous training and development opportunities, alongside competitive benefits. Located in a vibrant area, we offer a unique chance to engage with diverse teams while contributing to meaningful projects that enhance customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Poole
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their use of systems like Salesforce and SAP, so you can confidently discuss how your skills align with their needs during the chat.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable answering common questions. Focus on showcasing your organisational skills and attention to detail, which are key for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator in Poole
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your experience with travel coordination, data management, and any relevant systems like Salesforce or SAP. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the key responsibilities in the job description, and don’t forget to show your enthusiasm for the role.
Show Off Your Attention to Detail:In this role, attention to detail is crucial. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their information clearly and accurately, just like we do in our work!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining the StudySmarter family!
How to prepare for a job interview at Mane Contract Services
✨Know Your Systems
Familiarise yourself with Salesforce, SAP, and Kronos before the interview. Being able to discuss your experience or understanding of these systems will show that you're proactive and ready to hit the ground running.
✨Master the Travel Coordination
Brush up on travel coordination skills, as this role involves managing travel arrangements. Be prepared to discuss how you would handle various travel scenarios and ensure compliance with company policies.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think of times when you successfully managed multiple tasks or projects simultaneously, especially under pressure. This will demonstrate your fit for the role.
✨Communicate Professionally
Practice your communication skills, both written and verbal. You might be asked to explain complex information clearly, so being articulate and professional in your responses will make a great impression.
