At a Glance
- Tasks: Provide on-site tech support for hardware and software issues.
- Company: Join a leading renewable energy company making a difference.
- Benefits: Competitive pay of £260 per day with a 6-month contract.
- Why this job: Great opportunity to enhance your tech skills in a dynamic environment.
- Qualifications: Previous helpdesk experience and SC clearance required.
- Other info: Contact Alisha for more info or apply through the provided link.
The predicted salary is between 52000 - 78000 £ per year.
Job Title: End User Support Location: Rugby Type: Contract Contract Duration: 6 Month Salary: Circa £260 per day Umbrella An excellent opportunity for End User Support to join a leading renewable energy company. As End User Support Manager your day to day duties will include the below: Provide on-site technical support for hardware and software issues, including troubleshooting and resolving problems with PCs, laptops, printers, mobile devices, and other peripherals. Installation and Configuration: Install, configure, and upgrade operating systems and software applications. Set up and maintain user accounts and permissions Previous experience in a deskside support or helpdesk role is preferred SC clearance requiredPlease apply on the below link or if you require any further information please contact Alisha at Mane on (phone number removed) or email (url removed)
IT Helpdesk Engineer employer: Mane Contract Services
Contact Detail:
Mane Contract Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Helpdesk Engineer
✨Tip Number 1
Familiarize yourself with common hardware and software issues that users face. Being able to discuss specific troubleshooting techniques during your interview will show that you're proactive and knowledgeable.
✨Tip Number 2
Highlight any experience you have with installation and configuration of operating systems and software applications. Be ready to share examples of how you've successfully set up user accounts and resolved permissions issues in the past.
✨Tip Number 3
Since SC clearance is required, make sure you understand the process and requirements for obtaining it. If you already have clearance, mention it during your discussions to strengthen your application.
✨Tip Number 4
Network with professionals in the renewable energy sector or IT support roles. Engaging with others in the field can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace IT Helpdesk Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly any previous roles in deskside support or helpdesk positions. Emphasize your technical skills with hardware and software troubleshooting.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience with installation and configuration of operating systems and software applications, as well as your ability to set up and maintain user accounts.
Highlight SC Clearance: If you have SC clearance, be sure to mention it prominently in your application. This is a key requirement for the role and can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT support role.
How to prepare for a job interview at Mane Contract Services
✨Show Your Technical Skills
Be prepared to discuss your experience with troubleshooting hardware and software issues. Highlight specific examples where you successfully resolved problems with PCs, laptops, or other devices.
✨Demonstrate Your Installation Knowledge
Talk about your experience with installing and configuring operating systems and software applications. Be ready to explain the steps you take during the installation process.
✨Highlight Your Customer Service Skills
Since this role involves end-user support, emphasize your ability to communicate effectively with users. Share examples of how you've handled difficult situations or provided excellent customer service in previous roles.
✨Prepare for SC Clearance Questions
Understand the importance of SC clearance for this position. Be ready to discuss your eligibility and any relevant background checks that may be required.