At a Glance
- Tasks: Provide hands-on IT support and ensure smooth operations across multiple sites.
- Company: Dynamic company at Heathrow, with a focus on IT excellence.
- Benefits: Competitive salary, travel opportunities, and a supportive work environment.
- Other info: Opportunity for growth and collaboration with various teams.
- Why this job: Join a key role in IT, making a real difference in daily operations.
- Qualifications: 3-5 years in IT support, strong technical skills, and problem-solving abilities.
The predicted salary is between 35000 - 38000 £ per year.
This is a key standalone role within the business, responsible for ensuring IT systems, infrastructure and user support run smoothly across GSE sites. The successful candidate will act as the first point of escalation for IT issues, providing hands-on support across hardware, software, networks, systems and users at all levels.
The role will cover day-to-day IT operations, first and second-line support, system installation and configuration, cyber security compliance, vendor management, documentation, and support with wider IT projects.
Key Responsibilities- Provide first and second-line IT support across GSE sites.
- Maintain and troubleshoot IT infrastructure, including hardware, networks, servers and cloud systems.
- Install and configure computers, servers, printers and mobile devices.
- Ensure systems and devices remain compliant with company IT and cyber security standards.
- Support system upgrades, migrations and IT projects.
- Work closely with operations, commercial, finance and admin teams to support business processes.
- Manage IT asset records, documentation and vendor relationships.
- Support ERP, finance and operational system integration where required.
- 3–5 years' experience in IT support, IT coordination or systems administration.
- Strong knowledge of IT infrastructure, networks, servers, storage and cloud systems.
- Confident providing hands-on technical support in a busy operational environment.
- Good understanding of cyber security best practice, GDPR and compliance.
- Strong communication, organisation and problem-solving skills.
- Experience with Dynamics, Navision, Business Central or similar ERP/business systems would be beneficial.
- CompTIA A+, Network+, MCP or similar certifications would be advantageous.
Information Technology Coordinator in Hounslow employer: Mane Contract Services
As an IT Coordinator at GSE, you will join a dynamic team at Heathrow, where innovation meets collaboration. We pride ourselves on fostering a supportive work culture that encourages professional growth and development, offering competitive salaries and opportunities for advancement. With a focus on employee well-being and a commitment to maintaining cutting-edge IT systems, GSE is the ideal place for those seeking a meaningful career in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Coordinator in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend industry events, and don’t be shy about letting people know you’re on the hunt for an IT Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common IT interview questions and practice your responses. Make sure you can talk confidently about your experience with IT support, infrastructure, and any relevant certifications you hold.
✨Tip Number 3
Show off your skills! If you’ve got a portfolio or examples of past projects, bring them along to your interviews. Demonstrating your hands-on experience with systems installation, troubleshooting, and compliance can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance of landing that interview. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Information Technology Coordinator in Hounslow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Co-Ordinator role. Highlight your relevant experience in IT support and coordination, and don’t forget to mention any specific skills that match the job description, like your knowledge of cyber security or ERP systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've provided hands-on support or managed IT projects in the past, and show us your passion for IT.
Show Off Your Problem-Solving Skills:In your application, make sure to highlight your problem-solving abilities. We want to see how you've tackled IT issues in the past, so share some stories that demonstrate your skills in troubleshooting and providing effective solutions.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Mane Contract Services
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to IT infrastructure, networks, and systems. Be ready to discuss your hands-on experience with hardware and software support, as well as any specific tools or systems mentioned in the job description.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think of specific scenarios where you provided first or second-line support, and be ready to explain your thought process and the outcome. This will demonstrate your ability to handle challenges effectively.
✨Understand Cyber Security Compliance
Since cyber security is a key part of the role, make sure you’re familiar with best practices and compliance standards like GDPR. Be prepared to discuss how you've implemented these in previous roles or how you would approach them in this position.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you'll need to interact with various teams. During the interview, maintain eye contact and engage with your interviewers to show your confidence and enthusiasm.
