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- Tasks: Provide on-site tech support for hardware and software issues.
- Company: Join a dynamic team focused on innovative IT solutions.
- Benefits: Gain hands-on experience and develop your tech skills.
- Why this job: Perfect for tech enthusiasts looking to solve real-world problems.
- Qualifications: Previous helpdesk experience preferred; SC clearance required.
- Other info: Contact Alisha for more details or apply through the link.
The predicted salary is between 24000 - 36000 £ per year.
Provide on-site technical support for hardware and software issues, including troubleshooting and resolving problems with PCs, laptops, printers, mobile devices, and other peripherals.
Installation and Configuration: Install, configure, and upgrade operating systems and software applications. Set up and maintain user accounts and permissions
Previous experience in a deskside support or helpdesk role is preferred
SC clearance requiredPlease apply on the below link or if you require any further information please contact Alisha at Mane on (phone number removed) or email (url removed)
IT Helpdesk Engineer employer: Mane Contract Services Ltd
Contact Detail:
Mane Contract Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Helpdesk Engineer
✨Tip Number 1
Make sure to familiarize yourself with common hardware and software issues that users face. Being able to discuss specific troubleshooting techniques during your interview can really set you apart.
✨Tip Number 2
Brush up on your knowledge of operating systems and software applications, especially those commonly used in corporate environments. This will help you demonstrate your technical expertise and readiness for the role.
✨Tip Number 3
If you have previous experience in a helpdesk role, be prepared to share specific examples of how you resolved issues. Highlighting your problem-solving skills can make a strong impression.
✨Tip Number 4
Since SC clearance is required, ensure you understand the process and requirements for obtaining it. Being knowledgeable about this can show your commitment to the role and readiness to start.
We think you need these skills to ace IT Helpdesk Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in deskside support or helpdesk roles. Include specific examples of troubleshooting and resolving hardware and software issues.
Craft a Strong Cover Letter: Write a cover letter that emphasizes your technical skills and previous experiences related to on-site support. Mention your familiarity with operating systems and software applications, as well as your ability to set up and maintain user accounts.
Highlight SC Clearance: If you have SC clearance, make sure to mention it prominently in your application. This is a key requirement for the role and can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Helpdesk Engineer.
How to prepare for a job interview at Mane Contract Services Ltd
✨Show Your Technical Skills
Be prepared to discuss your experience with troubleshooting hardware and software issues. Bring examples of problems you've solved in the past, especially related to PCs, laptops, and peripherals.
✨Demonstrate Your Installation Knowledge
Talk about your experience with installing and configuring operating systems and software applications. Highlight any specific tools or methods you use to ensure a smooth setup.
✨Emphasize Customer Service Skills
Since this role involves on-site support, showcase your ability to communicate effectively with users. Share examples of how you've handled difficult situations or provided excellent customer service in previous roles.
✨Prepare for SC Clearance Questions
Understand the requirements for SC clearance and be ready to discuss your eligibility. If you have prior experience with sensitive information, mention it to demonstrate your reliability.
