At a Glance
- Tasks: Coordinate travel and provide admin support for the Warranty Department.
- Company: Join a dynamic global team in a fast-paced environment.
- Benefits: Gain valuable experience, develop skills, and enjoy flexible working hours.
- Other info: Opportunity to work with diverse teams and enhance your career.
- Why this job: Make an impact by supporting field operations and improving processes.
- Qualifications: Fluent English, strong organisational skills, and proficiency in Microsoft Office.
The predicted salary is between 25000 - 32000 £ per year.
Provide efficient travel coordination and administrative support to the Warranty Department. Ensure smooth field service operations, accurate data management, and effective use of systems including Salesforce, SAP, and Kronos. Act as deputy support when required and contribute to reporting, analysis, and continuous process improvement.
Key Responsibilities
- Travel & Field Support
- Manage all travel arrangements for field and office teams (flights, hotels, visas, taxis, hire cars, baggage)
- Ensure compliance with company travel policy and approved suppliers
- Maintain staff travel documents and 'Away List' for payroll tracking
- Produce and manage travel authorisation documents and itineraries
- Operational Support & Deputising
- Deputise for Warranty Field Service functions during absence of managers
- Support overseas coordination and urgent field service requirements
- Provide hospitality support for visitors and external stakeholders
- Data, Systems & Reporting
- Maintain accurate records in Salesforce, SAP, and customer databases
- Monitor and follow up warranty claims and support proactive resolution
- Administer CSI (Customer Satisfaction Index) reporting and analysis
- Maintain Warranty and Quality KPI presentations
- Support Distributor Service Bulletins (DSBs), mailshots, and response tracking
- Administration & Office Support
- Record and reconcile credit card expenses with receipts
- Manage document filing, archiving, and record storage (electronic and physical)
- Take meeting notes, distribute actions, and support communications
- Maintain absence, holiday, and sickness records via Kronos
- Provide general administrative support (emails, calls, documents, presentations)
- Compliance & Coordination
- Handle sensitive data including passports, customer records, and warranty information in line with confidentiality requirements
- Ensure adherence to company policies and procedures at all times
- Coordinate with internal departments, distributors, suppliers, customers, and field teams
Essential Skills & Experience
- Fluent written and spoken English
- Strong numerical and data accuracy skills
- High-level proficiency in Microsoft Office (Word, Excel, PowerPoint, Email, Internet research)
- Experience or ability to learn systems such as Salesforce, SAP, Kronos
- Strong organisational and document preparation skills
- Ability to work independently with minimal supervision
Personal Attributes
- Highly organised with strong attention to detail
- Able to multitask and prioritise under pressure
- Flexible and responsive to urgent operational needs
- Proactive approach to improving processes and cost efficiency
- Professional communication skills (written and verbal)
Working Environment
- Fast-paced, deadline-driven global support role
- Requires flexibility in working hours to support overseas operations
- Frequent interaction with internal teams, customers, distributors, and suppliers
- Must maintain a professional office environment at all times
Business Support Administrator in Poole employer: Mane Contract Services Limited
As a Business Support Administrator, you will thrive in a dynamic and fast-paced environment that values efficiency and teamwork. Our company fosters a culture of continuous improvement and professional growth, offering opportunities to enhance your skills in systems like Salesforce and SAP while supporting a global team. With a commitment to employee well-being and a collaborative atmosphere, we ensure that every team member feels valued and empowered to contribute meaningfully.
Contact Details:
Mane Contract Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator in Poole
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or through industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Support Administrator role.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show them you’re not just a fit for the role, but for the team too. Tailor your answers to highlight your organisational skills and experience with systems like Salesforce and SAP.
✨Tip Number 3
Practice makes perfect! Do some mock interviews with friends or family. We suggest focusing on common questions related to travel coordination and data management to boost your confidence before the big day.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Business Support Administrator in Poole
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Administrator role. Highlight your experience with travel coordination, data management, and any relevant systems like Salesforce or SAP. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific examples of how you've supported teams in the past and your proactive approach to improving processes. Let us know why you want to join StudySmarter!
Show Off Your Organisational Skills:As a Business Support Administrator, being organised is key. In your application, give us examples of how you've managed multiple tasks or projects at once. We love seeing candidates who can juggle responsibilities while keeping everything on track!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Mane Contract Services Limited
✨Know Your Systems
Familiarise yourself with Salesforce, SAP, and Kronos before the interview. Being able to discuss your experience or willingness to learn these systems will show that you're proactive and ready to hit the ground running.
✨Master Travel Coordination
Brush up on travel coordination basics, including how to manage itineraries and compliance with travel policies. Be prepared to share examples of how you've successfully handled travel arrangements in the past.
✨Showcase Your Organisational Skills
Prepare to discuss specific instances where your organisational skills made a difference. Highlight your ability to multitask and prioritise under pressure, as this role demands a high level of efficiency.
✨Communicate Professionally
Practice your verbal and written communication skills. You’ll need to demonstrate professionalism when interacting with various stakeholders, so be ready to showcase your communication style during the interview.
