Mando Group is seeking a Service Delivery Manager in Liverpool to join the Delivery Team within the Support service on a 12-month fixed-term contract. You will manage the Service Desk, coordinate incidents, and work with clients and third parties to ensure timely resolutions.
The role requires strong client-facing skills, ITIL experience, and the ability to plan resources and report on service performance. Based in Liverpool City Centre with regular office presence.
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Service Delivery Manager | Incident & CSAT Champion in Liverpool employer: Mando Group | B Corp™
Mando Group | B Corp™ is an exceptional employer that champions a diverse and inclusive work culture, fostering collaboration across product, engineering, and UX teams. With a strong focus on employee growth, we offer opportunities for professional development and the chance to make a meaningful impact on clients' digital products in the vibrant city of Liverpool. Join us to be part of a forward-thinking team that values innovation and data-driven decision-making.
