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For Companies At a Glance
- Tasks: Lead a dynamic team in our outbound warehouse and drive operational success.
- Company: Join MandM, a top employer in Herefordshire and a leading online retailer.
- Benefits: Enjoy staff discounts, generous holiday allowance, and a day off for your birthday.
- Why this job: Be part of a growing company and make a real impact in the retail industry.
- Qualifications: Experience in warehousing or logistics, with strong leadership and communication skills.
- Other info: Opportunities for career growth and a culture of continuous improvement.
The predicted salary is between 28800 - 43200 £ per year.
Moreton on Lugg, Herefordshire, United Kingdom
Type: Full-Time Permanent
Working Pattern: Onsite - 10.15am - 22.15pm. Nights are required for 3 months of the year.
Who Are we?
MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. As our business continues to grow we are recruiting for a talented Shift Manager to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you!
More than a Role
- Career Growth: Opportunity to grow
- Staff Discounts: Stay stylish with our exclusive discounts.
- Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
- Birthday Delight: Take your special day off to celebrate YOU
The Role Scope
You will be responsible for the effective management of a shift in our outbound warehouse with duties including but not limited to:
- Running daily team meetings and conducting regular 1 to 1 meetings with Supervisors
- Working with agency partners to flex labour requirements to meet demand
- Dealing with any staffing issues across the shift
- Evaluating operatives to enhance their KPI performance, development and work productivity
- Addressing performance issues and making recommendations
- Ensure Health, Safety and Environmental standards are clear, monitored and strictly followed
- To monitor and ensure that all relevant shift target KPIs are achieved through effective management and labour resources
- To develop a multi-skilled team of colleagues and support a succession plan through training, coaching, delegation and feedback
- To maintain the auditability and traceability of M&M product movements
- Support the ‘Continuous Improvement’ culture on site by seeking improvements within the operation to maximise efficiencies and drive an increase in productivity
- To ensure the efficient and effective achievement of all operational targets and key performance indicators
- Communication with carriers to ensure service and assets align with customer promise
About You
- Great proven experience in Warehousing, Logistics or Supply Chain sectors
- To be a strong team player and natural at motivating others
- Proven previous experience as a manager, involving sizable teams
- The ability to train, coach, and mentor others
- Excellent interpersonal and communication skills (written and verbal)
- The ability to simultaneously perform multiple tasks
- To be a quick thinker with a problem solving attitude who makes effective decisions in a fast paced environment.
At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.
Shift Manager employer: MandM
Contact Detail:
MandM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at MandM. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching MandM's values and recent achievements. Show us that you're not just another candidate; demonstrate your passion for the role and how you can contribute to our success story.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the position. Plus, it’s a great way to reiterate why you’d be a fantastic fit for the team.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Shift Manager role. Highlight your experience in warehousing, logistics, or supply chain sectors, and don’t forget to showcase your leadership skills. We want to see how you’ve motivated teams and tackled challenges!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role. Mention specific examples of how you've managed teams and improved performance. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear and concise language, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about MandM and what we stand for!
How to prepare for a job interview at MandM
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Manager. Familiarise yourself with the key duties mentioned in the job description, like managing shifts, conducting team meetings, and ensuring health and safety standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to motivate and manage a team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your leadership style.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in the role, such as staffing issues or meeting KPIs, and prepare thoughtful responses on how you'd handle them. This shows you're ready for the fast-paced environment at MandM.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the company's culture, growth opportunities, or specific challenges the team is currently facing. This not only shows your interest but also helps you gauge if the company is the right fit for you.
