Studio Production Manager in Hereford

Working Pattern: Onsite (5 Days a week onsite)

The Opportunity

We are looking for a Studio Production Manager to take full ownership of our studio operations and serve as the heartbeat of our Studio team. Reporting directly to the Head of Product Content, you will manage day-to-day studio workflows, direct our photography and imaging teams, and oversee financial budgets while expanding our AI image production capabilities. If you are passionate about leading creative talent, streamlining fast-moving e-commerce workflows, and turning technological insight into operational growth, this is an opportunity to make a significant impact.

Who Are we?

MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are recruiting for a talented Studio Production Manager to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you!

More than a role

• Giving Back: 2 paid volunteer days to support the causes you care about
• Career Growth: Opportunity to grow
• Staff Discounts: Stay stylish with our exclusive discounts.
• Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
• Birthday Delight: Take your special day off to celebrate YOU

The Role Scope

The Studio Production Manager owns Studio operations and is responsible for overseeing the team and production of all e-commerce model imagery, product photography, and marketing assets, ensuring all studio output is of the highest standard, delivered on time, and within budget.

Role key responsibilities:

• Lead day-to-day studio operations, including scheduling traditional shoots, coordinating product samples, and managing daily team priorities.
• Directly manage, train, and develop a team of Photographers, Retouchers, and Image Executives, ensuring clear communication through weekly meetings.
• Oversee studio setups and photographic equipment maintenance, ensuring health & safety standards and safe working practices across all studio environment.
• Develop and integrate AI-assisted photography and image production tools into daily workflows to improve efficiency, asset consistency, and brand standards.
• Test new AI tools in collaboration with wider business teams, assessing their quality and suitability for e-commerce production.
• Manage reshoots and image amendments, actively determining whether issues can be resolved via AI or post-production before requesting additional photography.
• Supervise Digital Asset Management (DAM), image coding, and file naming before server upload, maintaining organised digital storage, back-ups, and archiving.
• Ensure all brand and supplier imagery for UK and European warehouses is processed swiftly in alignment with business trading priorities.
• Partner with Retouchers to ensure final imagery accurately reflects physical product samples according to industry standards.
• Manage the Studio financial budget and resource allocation, ensuring all studio outputs align with cost expectations.
• Liaise with Buying on model casting and AI avatars to reflect product ranges, and collaborate with Creative teams on marketing editorials and seasonal campaigns.
• Work alongside the Head of Product Content to continuously refine processes and creative output in line with the commercial Trading plan.

About you

What we’re looking for

• Background & Leadership: Strong experience in photography, e-commerce, or studio operations, with proven experience managing photography or content production teams.
• Organisational Excellence: Exceptional time management and organizational skills, with a demonstrated ability to manage sample workflows, studio resources, and changing priorities.
• People & Management Style: Approachable, supportive management style with excellent communication skills - who inspires collaborative working.
• Technical & AI Knowledge: Sound understanding of model, mannequin, and still-life photography, with experience or a strong interest in developing AI-assisted image production tools.
• Commercial & Financial Acumen: Experience managing studio budgets, combined with comfort using operational data and productivity measures to continuously improve studio performance.
• Quality & Accuracy: A keen eye for image quality, brand consistency, and accurate product representation.

Why Join MandM?

• Be the Heartbeat of Creativity: Lead and direct a dynamic team at the center of our e-commerce photography operations.
• Drive Studio Innovation: Spearhead the implementation of cutting-edge AI tools alongside traditional photography techniques.
• State-of-the-Art Workspace: Work in a modern Hereford city centre office designed specifically for collaborative working and creativity.
• Commercial Impact: Take full ownership of studio budgets, workflow setups, and key trading asset deliveries.

Our Values

At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.