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For Companies At a Glance
- Tasks: Lead delivery across multiple teams, ensuring outcomes are met predictably and efficiently.
- Company: Join MandM, a leading online retailer in Herefordshire, known for its collaborative culture.
- Benefits: Enjoy generous holiday allowance, employee discounts, and a day off for your birthday.
- Why this job: Shape the future of technology delivery and make a real impact across teams.
- Qualifications: Proven experience in Agile delivery and strong leadership skills required.
- Other info: Exciting opportunity for career growth in a dynamic, fast-paced environment.
The predicted salary is between 60000 - 75000 ÂŁ per year.
Working Pattern: Hybrid (Onsite 3 days a week)
The Opportunity
MandM is evolving how we deliver technology - moving away from traditional project-based delivery to a more product-led, outcome-focused model. We are now looking for a Senior Agile Delivery Manager to play a key role in shaping and driving this transformation across multiple teams and initiatives. This is not a squad-level role. You will operate across teams and product areas, owning delivery outcomes, improving predictability, and helping us scale how we deliver value. If you are passionate about building high-performing teams, improving delivery at scale, and influencing how organisations deliver technology, this is an opportunity to make a real impact.
Who Are We?
MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies where we’ve built long-term relationships, enabling us to offer big household names and up-and-coming brands at great prices all year round. We are located in the heart of Hereford City Centre in our brand new, state-of-the-art office. The modern, stylish workspace was designed to encourage collaboration, teamwork and creativity — everything MandM is all about. As our business continues to grow, we are investing in our delivery capability and evolving how we operate. Now is an exciting time to join our journey.
More than a role
- Career Growth: Real opportunity to shape and grow delivery capability
- Employee Discounts: Stay stylish with exclusive discounts
- Generous Holiday Allowance: 5 weeks + option to buy more
- Birthday Delight: Take your special day off
The Role Scope
As a Senior Agile Delivery Manager, you will lead delivery across multiple squads, product areas, or strategic initiatives. Your focus will be on ensuring outcomes are delivered predictably, at pace, and aligned to business priorities. You will drive consistency, improve delivery performance, and enable teams to operate effectively within a fast-moving environment. You will work closely with Product, Engineering, and business stakeholders, acting as a senior leader within the Delivery function — setting standards, coaching teams, and influencing how delivery operates across the organisation.
Role key responsibilities:
- Take end-to-end accountability for delivery across multiple teams or initiatives
- Ensure outcomes are delivered predictably, aligned to priorities, and at pace
- Proactively manage risks, dependencies, and delivery challenges
- Coach teams on Agile principles using a pragmatic, “right-fit” approach
- Build high-performing, accountable teams focused on ownership and continuous improvement
- Lead coordination across squads and stakeholders
- Manage dependencies, sequencing, and alignment to maintain delivery momentum
- Own delivery planning, forecasting, and progress tracking
- Provide clear, data-driven insights on delivery health, risks, and trajectory
- Ensure governance supports delivery rather than slows it down
- Lead quarterly planning cycles, ensuring priorities and dependencies are clear
- Adapt plans as needed to respond to change and business needs
- Build strong relationships across Technology and the wider business
- Provide clarity, challenge, and direction to support successful outcomes
- Confidently manage expectations and influence decision-making
- Define and track meaningful delivery metrics (e.g. cycle time, throughput, predictability)
- Use data to improve delivery flow, team performance, and overall effectiveness
- Contribute to and shape delivery standards and ways of working
- Support and mentor other Delivery Managers to raise capability across the function
About You
- Proven experience leading delivery across complex, multi-team technology initiatives
- Strong understanding of Agile principles, applied pragmatically in different contexts
- Experience coaching and developing high-performing teams
- Confident working with senior stakeholders and influencing decisions
- Strong experience in planning, forecasting, and delivery reporting
- Ability to translate delivery data into clear, actionable insights
- Commercial awareness with a focus on delivering business value
- Experience using Jira and Confluence
- Proactive, outcome-driven mindset with strong ownership and accountability
- Experience in e-commerce, retail, or logistics environments
About Us
Why Join MandM?
- Be part of a genuine transformation in how we deliver technology
- Play a key role in shaping delivery across multiple teams and product areas
- Work in empowered, cross-functional teams
- Influence senior stakeholders and drive real business outcomes
- Opportunity to make a measurable impact at scale
If you are motivated by improving delivery performance, enabling teams, and driving meaningful outcomes, we’d love to hear from you.
About Us
Our Values
At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.
Senior Agile Delivery Manager in Hereford employer: MandM
Contact Detail:
MandM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Agile Delivery Manager in Hereford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your delivery skills! Mock interviews with friends or mentors can help you refine your answers and boost your confidence. Focus on articulating your experience with Agile principles and how you've driven successful outcomes in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining MandM and being part of our exciting journey.
We think you need these skills to ace Senior Agile Delivery Manager in Hereford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Agile principles and multi-team delivery. We want to see how your skills align with our mission at MandM!
Showcase Your Impact: When detailing your past roles, focus on the outcomes you achieved. Use data to back up your claims—metrics like cycle time and delivery predictability can really make your application stand out!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who’s not just skilled but also a great fit for our culture. Share your passion for building high-performing teams and driving transformation!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at MandM
✨Know Your Agile Principles
Make sure you brush up on your Agile principles and be ready to discuss how you've applied them in different contexts. This role is all about leading delivery across multiple teams, so having concrete examples of how you've coached teams or improved delivery performance will really impress.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in leading high-performing teams. Think of specific instances where you've influenced decision-making or managed expectations with senior stakeholders. They want to see that you can drive real business outcomes and shape delivery across various product areas.
✨Be Data-Driven
Since the role involves defining and tracking meaningful delivery metrics, come prepared with examples of how you've used data to improve delivery flow and team performance. Discuss any tools like Jira or Confluence that you've used to provide clear insights on delivery health.
✨Understand the Business Context
Familiarise yourself with MandM's business model and their focus on e-commerce and retail. Being able to connect your experience to their specific needs will show that you're not just a fit for the role, but also for the company culture and goals.