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- Tasks: Lead the product discovery experience on our eCommerce platform and optimise digital retail journeys.
- Company: Join MandM, a leading online retailer in Herefordshire with a collaborative culture.
- Benefits: Enjoy employee discounts, generous holiday allowance, and a day off for your birthday.
- Why this job: Make a significant impact by shaping customer browsing experiences and driving measurable growth.
- Qualifications: Experience as a Product Owner or Manager in digital/eCommerce and strong commercial awareness.
- Other info: Be part of a genuine product transformation in a modern, stylish workspace.
The predicted salary is between 36000 - 60000 £ per year.
Working Pattern: Hybrid (Onsite 3 days a week)
The Opportunity: MandM is evolving from a traditional project-based model to a product-led organisation, building empowered, cross-functional squads that own key customer journeys end-to-end. We are now looking for a Browse Product Owner to lead the product discovery experience across our eCommerce platform. If you are passionate about optimising digital retail journeys and turning customer insight into measurable growth, this is an opportunity to make a significant impact.
Who Are We? MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are investing in our product function and building capability for the future. Now is an exciting time to join our journey.
More than a role:
- Career Growth: real opportunity to develop within a growing business
- Employee Discounts: Stay stylish with our exclusive discounts.
- Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
- Birthday Delight: Take your special day off to celebrate YOU
The Role Scope: As Browse Product Owner, you will own the end-to-end discovery journey. Your focus will be on improving how customers search, navigate and explore our products. From intelligent search and enriched product data to seamless navigation and merchandising logic, you will shape the browsing experience that drives relevance, engagement and commercial performance. You will work within a dedicated squad of designers, engineers and analysts partnering closely with stakeholders across digital, trading, marketing and technology to deliver measurable outcomes aligned to our product strategy.
Role key responsibilities:
- Define and communicate a compelling product vision for the Browse domain
- Shape and own the roadmap aligned to business and product strategy
- Balance short-term optimisation with longer-term strategic bets
- Prioritise initiatives that maximise ROI and customer value
- Identify friction points within the discovery journey and translate them into actionable improvements
- Define clear success metrics aligned to commercial performance and North Star metrics
- Monitor performance daily and present progress against quarterly goals
- Lead hypothesis-driven discovery using qualitative and quantitative insight
- Leverage A/B testing and experimentation to validate ideas and reduce risk
- Interpret complex sales and behavioural data to inform prioritisation
- Lead a cross-functional squad through clear vision and prioritisation
- Own and refine the product backlog, ensuring work is outcome-focused.
- Clearly articulate customer problems and desired outcomes to designers and engineers
- Create alignment and momentum without formal line management responsibility
- Protect team focus and product integrity
- Build strong relationships across digital, trading, marketing and technology
- Influence senior stakeholders through clear storytelling and evidence-led decisions
- Collaborate with third-party partners in Search & Discovery and Product Experience Management to maximise capability
Experience required:
- Experience as a Product Owner or Product Manager within a digital or eCommerce environment
- Strong commercial awareness and confidence working with performance metrics
- Proven ability to interpret behavioural, sales and customer data
- Experience leading or contributing to cross-functional product teams
- Ability to influence without authority and drive alignment across stakeholders.
- Confident communicator who can influence and challenge constructively
- Experience working in Agile environments
Why Join MandM?
- Be part of a genuine product transformation
- Own a critical customer journey with measurable commercial impact
- Work in empowered cross-functional squads
- Opportunity to shape how we deliver value to customers at scale
If you are motivated by improving discovery experiences, driving measurable outcomes and working within a modern product operating model, we’d love to hear from you.
Our Values: At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.
Browse Product Owner in Hereford employer: MandM
Contact Detail:
MandM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Browse Product Owner in Hereford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching MandM and understanding their product vision. Be ready to discuss how your skills can enhance the browsing experience and drive customer engagement.
✨Tip Number 3
Showcase your passion for eCommerce! Share examples of how you've optimised digital journeys in the past. This will demonstrate your commitment to improving customer experiences and aligning with MandM's goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the MandM team.
We think you need these skills to ace Browse Product Owner in Hereford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for optimising digital retail journeys shine through. We want to see how your passion aligns with our mission at MandM!
Tailor Your Experience: Make sure to highlight your relevant experience as a Product Owner or Product Manager in the eCommerce space. We’re looking for specific examples that demonstrate your ability to drive measurable outcomes.
Be Data-Driven: Since we value data-driven decision-making, include any experience you have with interpreting sales and behavioural data. Show us how you've used insights to inform your product strategies!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at MandM.
How to prepare for a job interview at MandM
✨Know Your Product Vision
Before the interview, make sure you understand the product vision for the Browse domain. Be ready to discuss how you would define and communicate this vision, and think about examples from your past experience that demonstrate your ability to shape a compelling product strategy.
✨Showcase Your Data Skills
Since the role involves interpreting complex sales and behavioural data, come prepared with examples of how you've used data to inform product decisions. Highlight any experience with A/B testing or experimentation, as this will show your analytical mindset and ability to drive measurable outcomes.
✨Demonstrate Cross-Functional Collaboration
This position requires working closely with designers, engineers, and various stakeholders. Prepare to share specific instances where you've successfully led or contributed to cross-functional teams, focusing on how you built relationships and influenced without formal authority.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential friction points in the discovery journey and how you would translate them into actionable improvements. This will showcase your strategic thinking and customer-centric approach.