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For Companies At a Glance
- Tasks: Lead complex projects in e-commerce and logistics, ensuring seamless delivery from checkout to customer.
- Company: Join MandM, a leading online retailer in Herefordshire with a collaborative culture.
- Benefits: Enjoy competitive salary, generous holiday allowance, and exclusive staff discounts.
- Other info: Hybrid working model with opportunities for career growth and mentorship.
- Why this job: Be part of a transformative journey, driving meaningful change in a fast-paced environment.
- Qualifications: Proven project delivery expertise and experience in e-commerce and logistics.
The predicted salary is between 60000 - 75000 £ per year.
Hereford, England, United Kingdom
Type: Permanent, Full Time
Working Pattern: Hybrid (Onsite 3 days a week)
The Opportunity
MandM is evolving how we deliver change, combining structured project delivery with product-led ways of working. As we build empowered, cross-functional squads, we are looking for a Senior Project Manager who thrives on technical delivery to lead our most complex initiatives. You’ll be the driving force behind projects that span multiple teams, with a particular focus on our e-commerce engine and the post-purchase/shipping journey. This role takes full ownership of financial tracking, forecasting, and control. It’s about landing critical change with precision while helping us build our internal capability by providing day-to-day guidance and mentorship to another Project Manager within the team.
Who Are we?
MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are recruiting for a talented Senior Project Manager to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you!
More than a role
- Competitive Salary: Your talent deserves recognition
- Giving Back: 2 days paid volunteering to support a cause you care about
- Career Growth: Opportunity to grow
- Staff Discounts: Stay stylish with our exclusive discounts.
- Company Pension: Secure your financial future.
- Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
- Birthday Delight: Take your special day off to celebrate YOU
- Free Parking
- Health & Wellbeing programme: we’ll look after you
The Role Scope
Reporting to the Head of Delivery, you will lead initiatives that require expert coordination across Technology, Product, and broader business operations. You will focus specifically on the intersection of E-commerce and Logistics, ensuring our orders move seamlessly from checkout to the customer’s door. You will navigate the intersection of structured delivery and Agile growth, ensuring that while we move fast, we maintain the governance and financial control necessary to succeed at scale.
Role key responsibilities:
- End-to-End Project Delivery: Lead the delivery of complex initiatives with a focus on fulfillment, warehouse systems, and carrier integrations. Own and manage structured delivery plans (Waterfall / APM), maintaining tight control over scope, timelines, and quality. Work in close partnership with Technology teams, requiring a strong understanding of modern engineering environments and how practices like automated testing and deployment impact project timelines.
- Governance, Finance & Control: Take full ownership of project financial tracking, forecasting, and budget control. Maintain strong governance, providing consistent and transparent reporting on progress to leadership and stakeholders. Master the details: manage milestones, dependencies, and sequencing for a smooth delivery flow across internal teams and third-party vendors.
- Dependency & Risk Management: Proactively identify and mitigate project risks—particularly those involving Carrier APIs (DPD, Royal Mail, Metapack) and shipping data flows. Act as the primary point of contact for stakeholders, ensuring clear communication across Technology, Logistics, and Trading teams.
- Collaboration & Delivery Leadership: Work closely with Sponsors, Product Managers, and Engineers to ensure delivery is technically feasible and aligned to product strategy. Mentorship: Provide day-to-day guidance and mentorship to another Project Manager, helping to build a consistent delivery culture across the team.
About You
What We’re Looking For:
- Project Delivery Expertise: Proven track record of delivering complex, end-to-end projects with full ownership of budgets and timelines.
- Technology & Agile Experience: Proven experience working closely with engineering teams on technology-driven projects. You understand the software development lifecycle and how modern practices influence delivery.
- E-commerce & Logistics Knowledge: Experience in digital retail, specifically involving shipping, carrier management, or last-mile logistics.
- Methodology Mastery: Strong experience with structured methodologies (e.g., Waterfall, APM) and a deep understanding of how to apply them.
- Communication & Influence: A confident communicator who can translate technical and logistics challenges into actionable insights for the business.
- Tooling & Mindset: Proficiency in Jira and Confluence, with a pragmatic, outcome-focused, and detail-oriented approach.
About Us
Why Join MandM?
- Be part of a genuine transformation in how we deliver technology and business change.
- Lead complex, cross-functional initiatives that are central to our business evolution.
- Provide day-to-day guidance and mentorship to another Project Manager, helping us build our internal delivery capability.
- Hybrid working model.
- Opportunity to land meaningful change at scale in a fast-paced environment.
If you are motivated by landing complex initiatives, driving delivery excellence, and helping others to succeed, we’d love to hear from you.
Our Values
At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.
- Integrity
- Teamwork
- Accountability
- Entrepreneurial approach
Senior Project Manager in Hereford employer: MandM Direct
Contact Detail:
MandM Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Project Manager in Hereford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their e-commerce strategies and logistics challenges so you can showcase how your experience aligns with their needs.
✨Tip Number 3
Practice your pitch! Be ready to explain how your project management skills can drive change at MandM. Highlight your experience with financial tracking and cross-functional collaboration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our journey.
We think you need these skills to ace Senior Project Manager in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Project Manager role. Highlight your experience in project delivery, especially in e-commerce and logistics, and don’t forget to showcase your financial tracking skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for MandM. Mention specific projects you've led and how they relate to our goals of delivering change and driving excellence.
Showcase Your Methodology Mastery: We love a candidate who knows their methodologies! Be sure to mention your experience with structured approaches like Waterfall or APM, and how you’ve applied them in past projects to achieve success.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to see your application and get you into our system. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at MandM Direct
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand your past projects, especially those involving e-commerce and logistics. Be ready to discuss specific challenges you faced, how you managed budgets, and the methodologies you used. This will show that you have the hands-on experience they’re looking for.
✨Master the Technical Jargon
Since this role involves working closely with technology teams, brush up on relevant technical terms and concepts. Familiarise yourself with Agile practices, automated testing, and deployment processes. Being able to speak their language will help you connect better with the interviewers.
✨Showcase Your Leadership Skills
As a Senior Project Manager, you’ll be expected to mentor others. Prepare examples of how you've successfully led teams or guided junior project managers in the past. Highlight your ability to foster collaboration and maintain a positive team culture, as this aligns with their values.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific project scenarios, particularly around risk management and stakeholder communication. Think of examples where you identified risks early and how you communicated effectively with different teams. This will demonstrate your proactive approach and problem-solving skills.