Senior Data Analyst in Hereford

Hereford, England, United Kingdom

Type: Permanent

Working Pattern: Hybrid (3 days a week onsite)

The Opportunity: MandM is evolving how we leverage data, combining predictive modelling with advanced business intelligence to drive company-wide decision-making. As we strengthen our capabilities within the Finance Data department, we are looking for a Senior Data Analyst who will champion actionable, data-driven insights and guide their team in developing and delivering high-quality analytics solutions.

You will drive the processes responsible for accurate data collection, processing, analysis, and reporting while providing hands-on technical leadership to a small team of analysts. You will be an essential part of a collaborative team, acting as a technical guide to ensure data accuracy and consistent reporting while working alongside the Data Science Manager to deliver a measurable impact on our strategic roadmap.

Who Are we? MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about.

More than a role:

• Competitive Salary: Your talent deserves recognition
• Giving Back: 2 days paid volunteering to support a cause you care about
• Career Growth: Opportunity to grow
• Staff Discounts: Stay stylish with our exclusive discounts.
• Company Pension: Secure your financial future.
• Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
• Birthday Delight: Take your special day off to celebrate YOU
• Free Parking
• Health & Wellbeing programme: we’ll look after you

The Role Scope: You will work hands-on with some of the best modern tools in BI and analytics, designing and creating optimal processes and procedures to act as a technical guide for your team. Operating within our data model, you will lead by example in extracting actionable insights from company data to understand performance, solve complex problems, and drive business success.

While focusing on core hands-on contribution, you will also play a key role in directly managing and motivating a team of two data analysts, overseeing the workflow pipeline, and promoting data advocacy across the wider organisation.

Role key responsibilities:

• Hands-on Development & Insight Generation: Build, develop, and maintain complex data models, reporting systems, data automation systems, dashboards, and performance metrics to support key business decisions. Champion actionable insights, focusing your team around their efficient development and delivery to uncover optimisation opportunities. Lead cross-functional projects using advanced data analysis techniques to discover insights that guide strategic decisions.
• Team Leadership & Mentorship: Directly manage, motivate, and engage a small team of two data analysts. Provide hands-on technical support, including code and query reviews, to foster professional development and team capabilities. Lead by example to establish high standards of data governance, analytical accuracy, and delivery deadlines.
• Workflow Management & Quality Assurance: Oversee the team's data request process, including tracking submitted requests, assessing scope, prioritising effectively, and delegating tasks. Ensure the timely delivery of highly accurate data for reporting, analysis, and modelling across the business. Maintain compliance with company data protection and privacy policies, managing person-identifiable data with due care and diligence.
• Systems Management & Data Advocacy: Manage and optimise our BI tools and systems, evaluating new opportunities to leverage technology to drive business impact. Promote the use of data across the organisation, helping stakeholders make smarter, data-driven decisions. Support the Data Science Manager with the execution and ongoing development of the data science and analytics roadmap.

About You: What we’re looking for:

• Core Analytics Experience: Demonstrated practical background in the data and analytics space, with a proven track record of using data to generate actionable insights and solving real-world problems.
• Technical Toolkit: Strong SQL skills with the proven ability to perform effective querying of large-scale datasets.
• Dashboards & BI: Robust experience working with and creating databases and dashboards using relevant data to inform commercial decisions.
• Modern Cloud Stack (Advantageous): Practical experience working with cloud databases, Google Cloud Platform (GCP), Looker, and/or Google Analytics is highly beneficial.
• Team Leadership: Experience motivating, engaging, and managing technical team members, with an ability to manage workloads and delegate tasks effectively.
• Commercial Awareness: Outstanding communication, organisational, and project management skills, with the ability to support and collaborate with colleagues across the wider business.

Why Join MandM? Own end-to-end data pipelines and modern dashboard ecosystems, working closely with the Data Science Manager to shape our analytical roadmap. Enjoy the balance of hands-on technical development alongside formal line management and mentorship of a tight-knit team. Work in a lean, collaborative environment where entrepreneurial thinking is encouraged.

About Us: Our Values: At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.

• The people: Integrity
• Teamwork
• Accountability
• Entrepreneurial approach