At a Glance
- Tasks: Lead delivery across multiple teams and drive Agile practices for impactful outcomes.
- Company: Join MandM, a leading online retailer in a modern, collaborative workspace.
- Benefits: Enjoy competitive salary, generous holiday allowance, and staff discounts.
- Other info: Flexible hybrid working model with opportunities for career growth.
- Why this job: Shape our delivery culture and drive real transformation in a dynamic environment.
- Qualifications: Proven experience in delivery management and strong Agile knowledge.
The predicted salary is between 63000 - 77000 £ per year.
Hereford, England, United Kingdom
Type: Permanent, Full time
Working Pattern: Hybrid (3 days a week onsite)
The Opportunity
At MandM, we have recently made the transition to a Product Operating Model — moving away from traditional project delivery towards an outcome-focused, product-led organisation. As we navigate the early stages of this transformation, we are looking for a Senior Agile Delivery Manager who brings delivery rigour, pragmatism, and strong leadership to help shape our ways of working. Operating above squad-level across multiple product domains, you will partner closely with Product and Engineering leaders to clear systemic blockers, improve predictability, and build flow at scale. If you thrive in evolving environments and want to shape our delivery culture from the ground up, this is a high-impact role where you can make a lasting mark.
Who Are we?
MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are recruiting for a talented Senior Agile Delivery Manager to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you!
More than a role
- Competitive Salary: Your talent deserves recognition
- Giving Back: 2 days paid volunteering to support a cause you care about
- Career Growth: Opportunity to grow
- Staff Discounts: Stay stylish with our exclusive discounts.
- Company Pension: Secure your financial future.
- Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
- Birthday Delight: Take your special day off to celebrate YOU
- Free Parking
- Health & Wellbeing programme: we’ll look after you
The Role Scope
As a Senior Agile Delivery Manager, you will lead delivery across multiple squads, product areas, or strategic initiatives. Your focus will be on ensuring outcomes are delivered predictably, at pace, and aligned to business priorities. You will drive consistency, improve delivery performance, and enable teams to operate effectively within a fast-moving environment. You will work closely with Product, Engineering, and business stakeholders, acting as a senior leader within the Delivery function — setting standards, coaching teams, and influencing how delivery operates across the organisation.
Role key responsibilities:
- Delivery Leadership & Ownership
- Take end-to-end accountability for delivery across multiple teams or initiatives
- Ensure outcomes are delivered predictably, aligned to priorities, and at pace
- Proactively manage risks, dependencies, and delivery challenges
- Agile Coaching & Team Enablement
- Coach teams on Agile principles using a pragmatic, “right-fit” approach
- Build high-performing, accountable teams focused on ownership and continuous improvement
- Cross-Team Coordination
- Lead coordination across squads and stakeholders
- Manage dependencies, sequencing, and alignment to maintain delivery momentum
- Planning, Governance & Forecasting
- Own delivery planning, forecasting, and progress tracking
- Provide clear, data-driven insights on delivery health, risks, and trajectory
- Ensure governance supports delivery rather than slows it down
- Quarterly Planning & Delivery Cycles
- Lead quarterly planning cycles, ensuring priorities and dependencies are clear
- Adapt plans as needed to respond to change and business needs
- Stakeholder Leadership
- Build strong relationships across Technology and the wider business
- Provide clarity, challenge, and direction to support successful outcomes
- Confidently manage expectations and influence decision-making
- Performance & Continuous Improvement
- Define and track meaningful delivery metrics (e.g. cycle time, throughput, predictability)
- Use data to improve delivery flow, team performance, and overall effectiveness
- Driving Delivery Standards
- Contribute to and shape delivery standards and ways of working
- Support and mentor other Delivery Managers to raise capability across the function
About You
What we’re looking for:
- Proven Senior Delivery Experience: Strong track record leading delivery across complex, multi-team technology environments.
- Product Operating Model Context: Experience working within—or helping transition teams into—a Product Operating Model or product-led delivery structure.
- Pragmatic Agile Mindset: Deep knowledge of Agile principles, with a flexible approach to applying Kanban, Scrum, or hybrid frameworks based on context.
- Comfort with Ambiguity & Early-Stage Evolution: Ability to bring structure, calm, and direction to environments that are actively evolving their processes.
- Data & Flow Focus: Comfortable using metrics to uncover delivery bottlenecks and tell a clear story to stakeholders.
- Senior Stakeholder Capability: Confident interacting with, influencing, and challenging senior leadership across Product, Engineering, and Business operations.
- Tools & Execution: Hands-on expertise with Jira and Confluence for tracking, reporting, and domain management.
- Domain Experience: Experience in e-commerce, retail, supply chain, or logistics environments is highly desirable.
Why Join MandM?
- Drive Real Transformation: Be at the heart of our shift to a Product Operating Model, with genuine room to shape how we work.
- High-Impact Scope: Influence delivery standards across multiple teams and product domains rather than being confined to a single squad.
- Collaborative Environment: Work alongside passionate Product and Engineering colleagues in a modern, collaborative Hereford hub.
- Balanced Hybrid Model: Enjoy the flexibility of hybrid working alongside dedicated face-to-face collaboration days in the office.
About Us
Our Values
At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.
The people
- Integrity
- Teamwork
- Accountability
- Entrepreneurial approach
Senior Agile Delivery Manager in Hereford employer: MandM Direct
MandM is an exceptional employer in Herefordshire, offering flexible working hours that allow you to choose a schedule that fits your lifestyle. With competitive salaries, exclusive staff discounts, and a strong commitment to employee wellbeing, we foster a supportive work culture that values integrity, teamwork, and accountability, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Agile Delivery Manager in Hereford
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Senior Agile Delivery Manager at MandM Direct!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like MandM Direct or be willing to refer you for that Senior Agile Delivery Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from MandM Direct who’s on the lookout for their next Senior Agile Delivery Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Senior Agile Delivery Manager role at MandM Direct!
We think you need these skills to ace Senior Agile Delivery Manager in Hereford
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at MandM Direct. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at MandM Direct
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at MandM Direct. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
