Merchandiser in Hereford

Hereford, England, United Kingdom

Type: 12 Month Fixed-term Contract (Starting in October 2026)

Working Pattern: Full Time, Hybrid

The Opportunity

We are undergoing an exciting period of positive change and implementing brand-new planning systems across our merchandising team. We are looking for a Merchandiser to step into a 1-year maternity cover role to lead commercial ownership across our Fashion Clothing division. Working closely with multiple Buyers and reporting directly to the Head of Merchandising, you will have true category ownership, balancing strategic planning with reactive trading to drive growth. If you are passionate about online retail, commercial growth, and turning insight into margin and stock efficiency, this is an opportunity to make a significant impact while building a distinct off-price skill set.

Who Are we?

MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are recruiting for a talented Merchandiser to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you!

More than a role

• Competitive Salary: Your talent deserves recognition
• Giving Back: 2 days paid volunteering to support a cause you care about
• Career Growth: Opportunity to grow
• Staff Discounts: Stay stylish with our exclusive discounts.
• Company Pension: Secure your financial future.
• Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
• Birthday Delight: Take your special day off to celebrate YOU
• Free Parking
• Health & Wellbeing programme: we’ll look after you

The Role Scope

The Merchandiser holds commercial ownership for driving sales, margin, and stock turn across Fashion Clothing. Partnering with multiple Buyers and direct line managing one Merchandising Assistant, you will execute product strategies across our UK and European websites to optimise commercial performance and maintain a balanced, profitable range in a fast-paced environment.

Role key responsibilities:

• Commercial Strategy & Trading Ownership: Lead the creation and management of seasonal sales, profit, and stock budgets. Manage the Open-to-Buy (OTB) framework to protect margin and cash flow. Drive weekly trading performance, analyse product lifecycles, and implement reactive trading plans. Formulate and execute markdown and promotional strategies to maximise profit, optimise stock turn, and reduce terminal stock.
• Range Planning & Inventory Management: Partner with Buying to build a balanced, commercial, and customer-centric range aligned with price architecture. Use market insight, competitor benchmarking, and trend analysis to inform range building. Oversee end-to-end inventory health, managing intake flow and commitments to meet trading requirements.
• Leadership & Cross-Functional Partnership: Line manage, coach, and develop a Merchandising Assistant, fostering a culture of commercial curiosity and high performance. Build collaborative relationships across Operations, Buying, and Marketing. Champion new planning systems and operational processes to enhance department efficiency.

About You

What we’re looking for

• Proven Merchandising Experience: Currently working as a Merchandiser within an online/e-commerce retail setting, ideally with background knowledge in fashion clothing.
• Balanced Skillset: Strong, demonstrated capability in balancing seasonal range planning/OTB management with fast-paced, reactive weekly trading.
• Commercial & Analytical Acumen: Advanced Excel capabilities and strong familiarity with retail dynamic metrics, WSSI, customer behaviour, and inventory optimisation.
• People Leadership: Experience coaching or managing direct reports, with strong stakeholder management and communication skills.
• Adaptability: Thrives in a fast-paced, private retail environment with an entrepreneurial 'can-do' attitude and eagerness to contribute to strategic changes.

Why Join MandM?

• Shape the Future: Be part of a transforming function where you can directly influence processes and help roll out brand-new planning systems.
• Category Ownership: Enjoy high autonomy and end-to-end commercial ownership across Fashion Clothing while managing a dedicated Merchandising Assistant.
• Distinct Off-Price Model: Gain unique skills and insight working within Europe's leading off-price e-commerce environment.

About Us

Our Values

At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.

• The people
• Integrity
• Teamwork
• Accountability
• Entrepreneurial approach