Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and maintain software, troubleshoot issues, and collaborate on innovative projects.
- Company: Join MandM, a forward-thinking tech company with a focus on excellence.
- Benefits: Enjoy competitive salary, bonuses, discounts, generous holiday, and health programmes.
- Why this job: Make a real impact while working with cutting-edge technologies in a dynamic environment.
- Qualifications: Experience in software analysis, troubleshooting, and cloud technologies preferred.
- Other info: Great career growth opportunities and a supportive team culture.
The predicted salary is between 28800 - 48000 £ per year.
About The Role
Software Analyst
Hereford, England, United Kingdom
Type: Permanent
Working Pattern : Hybrid
Who Are we?
MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children.
We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round.
We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity – everything that MandM is all about.
As our business continues to grow we are recruiting for a talented Software Analyst to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you!
Role Scope
Reporting to the Software Team Lead, you will be responsible for the deployment, support, maintenance, monitoring, and forecasting of software used at MandM, in line with our technology roadmap. You will work with modern technologies, both on-premise and in the cloud. As new technologies are considered, you will assist in the assessment of their suitability for our business needs. You will be learning continually; keeping up to date with developments in internal tools & processes, as well as learning new technologies and skills.
Role Key Responsibilities
-
Investigating, analysing, and identifying issues with systems, software, or data
-
Querying, extracting and manipulating data from database and log sources
-
Troubleshooting functional and non-functional (performance, security, etc.) problems, with experience of databases, web services, and APIs
-
Configuring infrastructure services: TCP/IP networking, Microsoft Domain Services (DNS, DHCP) from software deployment/integration to troubleshooting
-
Project and task delivery in a technical environment, through the full change lifecycle: Requirements gathering, task identification, complexity estimation, planning, delivery, and production support
-
Sharing knowledge within the team: handovers/demonstrations, code reviews, highlighting points of interest
-
Collaboration with cross-functional teams to contribute to the department’s software development roadmap
-
Writing and reviewing technical documentation (e.g. procedures and work instructions etc.)
About You
Competencies
-
Troubleshooting critical issues in live systems
-
IaC/Software-Defined Data Centre (i.e. systems, networks and storage solutions, configured and hosted within a Cloud environment)
-
Microsoft IIS and .NET
-
SQL Databases (querying, exporting, importing data)
-
Microsoft Server Operating Systems
-
Scripting technologies (in particular PowerShell)
-
Working with a ticketing system (e.g. JIRA), within an agile framework
Personal Skills
-
Systematic/methodical approach to work and problem solving
-
Confident and able to investigate/solve complex problems
-
Driven by results, completing work on time and budget
-
Able to work collaboratively and flexibly with others to provide solutions and meet objectives
-
Able to effectively prioritise and multitask
-
Willing to work out of hours as a part of a rota’d on-call support team
-
Communicates clearly and concisely to a variety of audiences, inside and outside the organisation
-
Continual development and improvement of skill set, knowledge and understanding, both inside and outside of the workplace
Technology Skills
-
Google Cloud Platform (GCP – IaaS, PaaS & SaaS)
-
Microsoft Server OS
-
Microsoft Active Directory
-
Microsoft IIS (7.5+)
-
Microsoft SQL Server (from 2019)
-
Powershell
-
Terraform
-
Packer
About Us
At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.
The People
✨ Integrity
✨ Teamwork
✨ Accountability
✨ Entrepreneurial Approach
More than a Role
✨ Competitive Salary: Your talent deserves recognition
🏆 Company bonus: We succeed, you benefit
🚀 Career Growth: Opportunity to grow
🎁 Staff Discounts: Stay stylish with our exclusive discounts.
🏦 Company Pension: Secure your financial future.
🏖️ Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
🎁 Birthday Delight: Take your special day off to celebrate YOU
🚗 Free Parking
💊 Health & Wellbeing programme; we’ll look after you
#J-18808-Ljbffr
Software Analyst employer: MandM Direct Limited
Contact Detail:
MandM Direct Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research MandM, understand their tech stack, and be ready to discuss how your skills align with their needs. Practise common interview questions and think of examples that showcase your problem-solving abilities.
✨Tip Number 3
Show off your skills! If you’ve worked on relevant projects, create a portfolio or GitHub repository to demonstrate your expertise. This gives you a chance to shine and shows you’re proactive about your career.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the MandM team.
We think you need these skills to ace Software Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Software Analyst role. Highlight your troubleshooting abilities, experience with databases, and any relevant technologies you've worked with. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your eagerness to learn and adapt to new technologies, as that's key for us.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in the past. We love candidates who can think critically and come up with effective solutions, so don't hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you'll be one step closer to joining our fantastic team at MandM!
How to prepare for a job interview at MandM Direct Limited
✨Know Your Tech Stack
Make sure you’re familiar with the technologies mentioned in the job description, like Microsoft IIS, SQL Server, and PowerShell. Brush up on your knowledge of cloud platforms like Google Cloud Platform, as well as any relevant scripting or infrastructure as code tools. This will show that you're not just a fit for the role but also genuinely interested in the tech they use.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've troubleshot complex issues in live systems. Think about how you approached the problem, what steps you took, and the outcome. This will highlight your systematic approach and ability to work under pressure, which is crucial for a Software Analyst.
✨Show Your Collaborative Spirit
Since the role involves working with cross-functional teams, be ready to share experiences where you’ve successfully collaborated with others. Talk about how you communicated effectively, shared knowledge, or contributed to team projects. This will demonstrate your teamwork skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how they assess new technologies. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.