At a Glance
- Tasks: Design user-centric digital experiences and mentor junior designers.
- Company: MandM, a forward-thinking company focused on innovative digital solutions.
- Benefits: Competitive salary, generous holiday allowance, and paid volunteering days.
- Other info: Enjoy a hybrid working pattern and excellent career growth opportunities.
- Why this job: Join a dynamic team and shape impactful user experiences in a collaborative environment.
- Qualifications: Proven UX design experience and proficiency in Figma and Adobe Creative Suite.
The predicted salary is between 55000 - 65000 £ per year.
About The Role
Location: Hereford, England, United Kingdom
Type: Permanent
Working Pattern: Hybrid (3 Days a week onsite)
The Opportunity
MandM is evolving how we deliver digital experiences, combining user‑centric design with product‑led ways of working. As we restructure our team and build empowered, cross‑functional squads, we are looking for a Senior UX Designer who will serve as the crucial middle ground in our design team and champion UX across the business. You’ll set the standard for user experience, taking features and journeys from concept to launch while balancing technical feasibility and commercial viability. You will be an essential part of a collaborative team, helping to define success measures and mentor junior talent, while working alongside Product Owners and Tech Leads to deliver a measurable impact on key OKRs.
The Role Scope
You will undertake end‑to‑end user experience design, translating complex customer problems and requirements into intuitive, accessible digital journeys. Operating within our product model, you will independently drive the design pipeline from initial ideation to production‑ready output, ensuring all solutions alleviate friction and elevate the customer experience. While focusing on core hands‑on contribution, you will also play a key role in reviewing the work of others, maintaining consistency across our design system, and providing valuable mentorship to junior team members as our UX practice grows.
Key Responsibilities
- Design Excellence & Systems – Produce strong design outputs including wireframes, user flows, low‑ and high‑fidelity prototypes, and component libraries. Uphold the design system as the single source of truth across Figma and Storybook to maintain a cohesive experience and drive scalability. Balance personal hands‑on contributions with reviewing the work of others to ensure overall quality, consistency, and alignment with brand guidelines.
- Strategy & Complex Problem Solving – Lead in solving challenging edge‑case scenarios and navigating complex user and business requirements. Facilitate workshops and design crits to align cross‑functional teams and smoothly negotiate trade‑offs between UX, business goals, and tech debt. Clearly articulate design rationale to diverse stakeholders with credibility, professionalism, and engaging storytelling.
- Evidence-Based Rationale – Champion user research, formulating and conducting usability testing that delivers clear outputs to inform data‑led decision‑making. Confidently interpret user behaviour data and analytics to ensure designs are thoroughly substantiated. Uphold accessibility standards to maintain strict compliance with WCAG 2.1 AA guidelines across all UI designs.
- Collaboration & Team Development – Collaborate closely with cross‑functional partners in product, engineering, and business stakeholders to ensure refined, scoped, and timely delivery. Partner with third parties where necessary to deliver UX/UI wireframes and validation testing. Act as a supportive mentor for junior design talent, contributing directly to our internal design culture and knowledge sharing.
About You
We are looking for someone who meets the following:
- Core UX Experience – Demonstrated experience working as a UX / Product Designer within a fast‑paced, digital product environment, with a proven track record of handling senior‑level design complexities.
- Design Toolkit – Advanced proficiency in Figma and Adobe Creative Suite, with a strong understanding of how components translate to code (no actual coding required).
- Methodology Alignment – Practical experience working within a product model and Agile/Scrum frameworks and ceremonies is essential.
- Data & Testing Mindset – An inquisitive, data‑led mindset with proven experience preparing, executing, or analysing user research and usability testing.
- Accessibility Knowledge – Strong foundational knowledge of WCAG 2.1 AA accessibility standards and their practical application in UI design.
- Workshop Facilitation (Desirable) – Experience leading, planning, and executing design‑thinking style workshops or design crits is highly advantageous.
Benefits
- Competitive Salary
- 2 days paid volunteering to support a cause you care about
- Opportunity to grow
- Staff Discounts
- Company Pension
- Generous Holiday Allowance – 5 weeks of breaks, option to buy an extra week
- Birthday Delight – Take your special day off to celebrate you
- Free Parking
- Health & Wellbeing programme
Senior UX Designer in Hereford employer: MandM Direct Limited
MandM is an exceptional employer that fosters a collaborative and innovative work culture in Hereford, England. With a strong focus on employee growth, the company offers mentorship opportunities for junior talent and encourages participation in meaningful projects that impact user experience. Employees enjoy a competitive salary, generous holiday allowance, and unique benefits like paid volunteering days and a health and wellbeing programme, making it a rewarding place to build a career in UX design.
StudySmarter Expert Advice🤫
We think this is how you could land Senior UX Designer in Hereford
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at MandM Direct Limited for a Senior UX Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like MandM Direct Limited before they go live!
We think you need these skills to ace Senior UX Designer in Hereford
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior UX Designer at MandM Direct Limited, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work MandM Direct Limited does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to MandM Direct Limited. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at MandM Direct Limited.
How to prepare for a job interview at MandM Direct Limited
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with MandM Direct Limited, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. MandM Direct Limited might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at MandM Direct Limited!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what MandM Direct Limited is looking for.
