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For Companies At a Glance
- Tasks: Lead infrastructure projects and ensure high-performance systems for a leading online retailer.
- Company: Join MandM Direct, a top employer in Herefordshire and a major player in online retail.
- Benefits: Enjoy competitive salary, bonuses, generous holiday allowance, and exclusive staff discounts.
- Why this job: Make a real impact by shaping infrastructure standards in a dynamic tech environment.
- Qualifications: Experience in IT infrastructure projects and strong technical skills required.
- Other info: Hybrid working model with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Hereford, England, United Kingdom
Type: Permanent
Working Pattern: Hybrid
The Opportunity
At MandM Direct, technology is the backbone of our retail operation — powering everything from our eCommerce platform to our warehouse systems and head office functions. We are looking for a Senior Infrastructure Engineer to play a critical role in maintaining and evolving the infrastructure that supports one of Europe’s leading online off-price retailers. This is more than a support role. With 80% of your time focused on project delivery and infrastructure improvement, you will help shape a secure, scalable and resilient environment that enables innovation across the business. If you’re passionate about building stable, high-performing infrastructure and influencing technical standards at scale, this is an opportunity to make a meaningful impact.
Who Are We?
MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are investing in our product function and building capability for the future. Now is an exciting time to join our journey.
More than a role
- Competitive Salary: Your talent deserves recognition
- Company bonus: We succeed, you benefit
- Career Growth: Opportunity to grow
- Staff Discounts: Stay stylish with our exclusive discounts.
- Company Pension: Secure your financial future.
- Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
- Birthday Delight: Take your special day off to celebrate YOU
- Free Parking
- Health & Wellbeing programme; including critical illness insurance
The Role Scope
As Senior Infrastructure Engineer, you will operate as a senior technical authority within Tech Operations. Your focus will be on ensuring our infrastructure remains secure, scalable and high-performing, while driving forward modernisation initiatives aligned to our architecture roadmap. You’ll collaborate closely with the Infrastructure Team Lead, Head of Tech Operations and wider technology stakeholders, acting as a senior escalation point and contributing to best-in-class infrastructure standards across the business.
Role Key Responsibilities
- Infrastructure Strategy & Standards
- Contribute to the definition of infrastructure principles and technical standards
- Ensure solutions align to architectural direction and long-term scalability
- Evaluate emerging technologies to support future capability
- Lead or contribute to enterprise-scale infrastructure projects
- Design and implement secure, resilient solutions
- Drive documentation and best practice across the environment
- Support ongoing infrastructure transformation initiatives
- Act as a senior escalation point for complex 2nd/3rd line issues
- Support network, server, identity and virtualisation environments
- Maintain system performance, availability and security
- Participate in an on‑call rota
- Mentor and support junior engineers
- Promote continuous improvement and knowledge sharing
- Create alignment across technical stakeholders
About You
What We’re Looking For
- Firewall expertise and core routing/switching (Junos Cli, Juniper, OSPF, BGP, VLANs).
- Proven experience delivering IT infrastructure projects.
- Windows Server & End User Computing.
- Identity & Access Management (AD, Entra and Okta).
- Virtualisation (VMware & GCP).
- EDM/MDM (Intune, SCCM and IRU).
- Backup solutions (VMware backup products eg. Veeam, IDPA).
- PowerShell scripting and API experience.
- Strong understanding of IT best practice
- Driving license required
Desirable
- Terraform, Linux administration, Hyperconverged Infrastructure, Cisco Meraki, Google Workspace.
Why Join MandM?
- 80% project-focused workload
- Opportunity to shape infrastructure standards and best practice
- Hybrid working model
- Influence across a large-scale retail technology environment
- Be part of a business investing in its tech capability
If you’re motivated by building resilient systems, improving technical standards and enabling business growth through stable infrastructure, we’d love to hear from you.
About Us
Our Values
At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.
- Integrity
- Teamwork
- Accountability
- Entrepreneurial approach
Senior Infrastructure Engineer in Hereford employer: MandM Direct Limited
Contact Detail:
MandM Direct Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Engineer in Hereford
✨Tip Number 1
Network like a pro! Attend industry meetups, tech conferences, or local events where you can connect with other professionals. Don’t be shy to introduce yourself and share your passion for infrastructure engineering.
✨Tip Number 2
Showcase your skills online! Create a LinkedIn profile that highlights your projects and achievements. Share articles or insights related to infrastructure trends to position yourself as a thought leader in the field.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Use mock interviews with friends or mentors to build confidence and refine your answers, especially around project delivery and modernisation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining MandM Direct and being part of our exciting journey.
We think you need these skills to ace Senior Infrastructure Engineer in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Infrastructure Engineer role. Highlight relevant experience and skills that match the job description, like your expertise in firewall management or project delivery.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about infrastructure engineering and how you can contribute to MandM's goals. Be sure to mention any specific projects you've led that align with their needs.
Showcase Your Technical Skills: Don’t hold back on showcasing your technical skills! Mention your experience with tools like PowerShell, VMware, and any other relevant technologies. This is your opportunity to demonstrate your expertise and how it fits into their tech landscape.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at MandM Direct Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of firewalls, routing/switching, and virtualisation technologies. Be ready to discuss your experience with tools like VMware, GCP, and PowerShell scripting. The more you can demonstrate your technical expertise, the better!
✨Showcase Your Project Experience
Since 80% of the role is project-focused, prepare to talk about specific infrastructure projects you've led or contributed to. Highlight your role in these projects, the challenges you faced, and how you overcame them. This will show that you're not just a support engineer but a proactive contributor.
✨Align with Their Values
MandM Direct values integrity, teamwork, accountability, and an entrepreneurial approach. Think of examples from your past work that reflect these values and be ready to share them during the interview. This will help you connect with the interviewers on a personal level.
✨Ask Insightful Questions
Prepare some thoughtful questions about their infrastructure strategy and future projects. This shows your genuine interest in the role and helps you understand how you can contribute to their goals. Plus, it gives you a chance to assess if the company is the right fit for you!