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- Tasks: Support managers with HR advice and enhance employee experience in a fast-paced environment.
- Company: Join MandM, a leading online retailer in Herefordshire with a vibrant team culture.
- Benefits: Enjoy competitive salary, bonuses, generous holiday allowance, and exclusive staff discounts.
- Why this job: Make a real impact on employee relations and shape the workplace culture.
- Qualifications: Experience in HR within operational settings and strong communication skills.
- Other info: Dynamic career growth opportunities and a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Moreton on Lugg, Herefordshire, United Kingdom
Type: Permanent, Full Time
Working Pattern: Onsite – Office hours. Flexibility will be required to support seasonal peaks and operational needs.
The Opportunity: As our business continues to grow, we are looking for a Senior HR Advisor to join our People team and play a key role in supporting a fast-paced operational environment. This is an exciting opportunity to influence employee experience, provide expert HR advice, and work closely with operational leaders to ensure a fair and compliant workplace. If you thrive in a high-volume, operational setting and enjoy coaching and supporting managers to handle complex people matters, this is the role for you.
Who Are We? MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round.
More than a role:
- Competitive Salary: Your talent deserves recognition.
- Company bonus: We succeed, you benefit.
- Career Growth: Opportunity to grow.
- Staff Discounts: Stay stylish with our exclusive discounts.
- Company Pension: Secure your financial future.
- Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week.
- Birthday Delight: Take your special day off to celebrate YOU.
- Free Parking
- Health & Wellbeing programme: including critical illness insurance.
- Access to the staff shop from day one: further discounts available on a wide range of clothing items.
The Role Scope: As Senior HR Advisor, you will provide expert HR support and guidance to managers and employees across our operational teams. Your focus will be on employee relations, compliance, and coaching managers to handle day-to-day people matters with confidence.
Role Key Responsibilities:
- Act as first point of contact for managers on employee relations including disciplinaries, grievances, investigations, absence and performance management.
- Serve as an escalation point for complex HR issues.
- Provide practical, solutions-focused HR advice to managers and employees.
- Guide managers to build confidence and capability in handling people matters.
- Ensure fair, consistent, and compliant decision-making.
- Deliver training to operational leaders on core HR activities.
- Support recruitment activity during peak periods.
- Ensure accurate and timely processing of contractual changes and HR documentation.
- Monitor absence, parental leave, and long-term sickness management.
- Attend relevant meetings and represent HR as required.
- Keep up to date with employment legislation and ensure policies are implemented.
- Maintain person-identifiable data in line with Data Protection regulations.
About You: What We’re Looking For:
- Proven experience as an HR Advisor or Senior HR Advisor within a fast-paced operational environment such as logistics, retail or manufacturing.
- Strong employee relations expertise and confidence managing complex casework.
- Experience supporting frontline or shift-based teams.
- Solid knowledge of UK employment law and HR best practice.
- Excellent communication and relationship-building skills.
- CIPD qualification or working towards – desirable.
- Proactive, resilient and solutions-focused mindset.
Why Join MandM? Be part of a growing People team with influence across operational HR. Work in a fast-paced, dynamic environment. Directly shape employee experience and support line managers. Opportunity to develop your HR career and progress into more senior roles.
About Us: At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.
Our Values: Integrity, Teamwork, Accountability, Entrepreneurial approach.
Senior HR Advisor in Hereford employer: MandM Direct Limited
Contact Detail:
MandM Direct Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior HR Advisor in Hereford
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, attend industry events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Senior HR Advisor role.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Understand what makes MandM tick and be ready to discuss how your experience aligns with their mission. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your responses to common HR scenarios. Think about how you would handle complex employee relations issues or coach managers effectively. Being able to articulate your thought process will impress interviewers and show you’re ready for the challenge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the MandM team. Let’s get you on board!
We think you need these skills to ace Senior HR Advisor in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior HR Advisor role. Highlight your experience in employee relations and any relevant achievements that showcase your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at MandM. Mention specific examples of how you've supported managers and handled complex HR issues in the past.
Showcase Your Knowledge: Demonstrate your understanding of UK employment law and HR best practices in your application. This will show us that you’re not just experienced, but also up-to-date with current regulations and trends.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at MandM Direct Limited
✨Know Your Stuff
Make sure you brush up on UK employment law and HR best practices. Familiarise yourself with common employee relations issues, as you'll need to demonstrate your expertise in these areas during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed complex HR cases or coached managers. This will help you illustrate your hands-on experience and how it aligns with the fast-paced operational environment they’re looking for.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the company and the role. Inquire about their current HR challenges or how they measure employee satisfaction. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Demonstrate Your People Skills
Since the role involves a lot of interaction with managers and employees, be ready to showcase your communication and relationship-building skills. You might even want to role-play a scenario where you provide HR advice to a manager to highlight your approach.