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For Companies At a Glance
- Tasks: Lead delivery across teams, ensuring outcomes are met predictably and efficiently.
- Company: Join MandM, a leading online retailer in Herefordshire with a collaborative culture.
- Benefits: Enjoy competitive salary, bonuses, employee discounts, and generous holiday allowance.
- Why this job: Be part of a transformative journey in technology delivery and make a real impact.
- Qualifications: Experience in leading multi-team initiatives and strong Agile coaching skills.
- Other info: Hybrid working model with opportunities for career growth and development.
The predicted salary is between 60000 - 75000 ÂŁ per year.
Location: Hereford, England, United Kingdom
Type: Permanent, Full Time
Working Pattern: Hybrid (Onsite 3 days a week)
The Opportunity
MandM is evolving how we deliver technology - moving away from traditional project-based delivery to a more product-led, outcome-focused model. We are now looking for a Senior Agile Delivery Manager to play a key role in shaping and driving this transformation across multiple teams and initiatives. This is not a squad-level role. You will operate across teams and product areas, owning delivery outcomes, improving predictability, and helping us scale how we deliver value. If you are passionate about building high-performing teams, improving delivery at scale, and influencing how organisations deliver technology, this is an opportunity to make a real impact.
Who Are We?
MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies where we’ve built long-term relationships, enabling us to offer big household names and up-and-coming brands at great prices all year round. We are located in the heart of Hereford City Centre in our brand new, state-of-the-art office. The modern, stylish workspace was designed to encourage collaboration, teamwork and creativity — everything MandM is all about. As our business continues to grow, we are investing in our delivery capability and evolving how we operate. Now is an exciting time to join our journey.
Why Join MandM?
- Competitive Salary: Your talent deserves recognition
- Company bonus: We succeed, you benefit
- Career Growth: Real opportunity to shape and grow delivery capability
- Employee Discounts: Stay stylish with exclusive discounts
- Company Pension: Secure your financial future
- Generous Holiday Allowance: 5 weeks + option to buy more
- Birthday Delight: Take your special day off
- Free Parking
- Health & Wellbeing programme
The Role Scope
As a Senior Agile Delivery Manager, you will lead delivery across multiple squads, product areas, or strategic initiatives. Your focus will be on ensuring outcomes are delivered predictably, at pace, and aligned to business priorities. You will drive consistency, improve delivery performance, and enable teams to operate effectively within a fast-moving environment. You will work closely with Product, Engineering, and business stakeholders, acting as a senior leader within the Delivery function — setting standards, coaching teams, and influencing how delivery operates across the organisation.
Role Key Responsibilities
- Delivery Leadership & Ownership: Take end-to-end accountability for delivery across multiple teams or initiatives. Ensure outcomes are delivered predictably, aligned to priorities, and at pace. Proactively manage risks, dependencies, and delivery challenges.
- Agile Coaching & Team Enablement: Coach teams on Agile principles using a pragmatic, “right-fit” approach. Build high-performing, accountable teams focused on ownership and continuous improvement.
- Cross-Team Coordination: Lead coordination across squads and stakeholders. Manage dependencies, sequencing, and alignment to maintain delivery momentum.
- Planning, Governance & Forecasting: Own delivery planning, forecasting, and progress tracking. Provide clear, data-driven insights on delivery health, risks, and trajectory. Ensure governance supports delivery rather than slows it down.
- Quarterly Planning & Delivery Cycles: Lead quarterly planning cycles, ensuring priorities and dependencies are clear. Adapt plans as needed to respond to change and business needs.
- Stakeholder Leadership: Build strong relationships across Technology and the wider business. Provide clarity, challenge, and direction to support successful outcomes. Confidently manage expectations and influence decision-making.
- Performance & Continuous Improvement: Define and track meaningful delivery metrics (e.g. cycle time, throughput, predictability). Use data to improve delivery flow, team performance, and overall effectiveness.
- Driving Delivery Standards: Contribute to and shape delivery standards and ways of working. Support and mentor other Delivery Managers to raise capability across the function.
About You
- Proven experience leading delivery across complex, multi-team technology initiatives.
- Strong understanding of Agile principles, applied pragmatically in different contexts.
- Experience coaching and developing high-performing teams.
- Confident working with senior stakeholders and influencing decisions.
- Strong experience in planning, forecasting, and delivery reporting.
- Ability to translate delivery data into clear, actionable insights.
- Commercial awareness with a focus on delivering business value.
- Experience using Jira and Confluence.
- Proactive, outcome-driven mindset with strong ownership and accountability.
- Experience in e-commerce, retail, or logistics environments.
Why Join MandM?
- Be part of a genuine transformation in how we deliver technology.
- Play a key role in shaping delivery across multiple teams and product areas.
- Work in empowered, cross-functional teams.
- Influence senior stakeholders and drive real business outcomes.
- Hybrid working model.
- Opportunity to make a measurable impact at scale.
About Us
If you are motivated by improving delivery performance, enabling teams, and driving meaningful outcomes, we’d love to hear from you.
Our Values
- Integrity
- Teamwork
- Accountability
- Entrepreneurial approach
Senior Agile Delivery Manager in Hereford employer: MandM Direct Limited
Contact Detail:
MandM Direct Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Agile Delivery Manager in Hereford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research MandM and understand their values and goals. Tailor your responses to show how your experience aligns with their mission of delivering technology effectively.
✨Tip Number 3
Showcase your Agile expertise! Be ready to discuss specific examples of how you've led teams and improved delivery outcomes. Use metrics to back up your claims and demonstrate your impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the MandM team.
We think you need these skills to ace Senior Agile Delivery Manager in Hereford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Agile principles and delivery management. We want to see how your skills align with our mission at MandM, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a Senior Agile Delivery Manager, you'll be leading multiple teams. Use your application to demonstrate your leadership style and how you've successfully influenced teams in the past. We love hearing about your coaching experiences and how you’ve built high-performing teams!
Be Data-Driven: We’re all about making informed decisions at MandM. When discussing your previous roles, include specific metrics or data that illustrate your impact on delivery performance. This will help us understand how you can contribute to our goals.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape our delivery capabilities!
How to prepare for a job interview at MandM Direct Limited
✨Know Your Agile Principles
Make sure you brush up on Agile methodologies and principles. Be ready to discuss how you've applied these in past roles, especially in complex, multi-team environments. This will show that you understand the core of what the role requires.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading delivery across multiple teams. Think about specific challenges you've faced and how you overcame them while ensuring alignment with business priorities. This will demonstrate your capability to take ownership and drive results.
✨Be Data-Driven
Familiarise yourself with key delivery metrics like cycle time and throughput. Be prepared to discuss how you've used data to improve team performance and delivery flow in previous roles. This will illustrate your analytical mindset and focus on continuous improvement.
✨Build Relationships
Think about how you've built strong relationships with stakeholders in the past. Be ready to share examples of how you've influenced decision-making and managed expectations. This will show that you can effectively communicate and collaborate across different teams.