At a Glance
- Tasks: Lead CRM and email planning to enhance customer engagement and retention.
- Company: MandM Direct Limited, a dynamic company focused on growth and innovation.
- Benefits: Hybrid working, competitive salary, and opportunities for professional development.
- Other info: Join a fast-paced team and mentor talented individuals in a supportive environment.
- Why this job: Shape omnichannel strategies that drive revenue and make a real impact.
- Qualifications: Experience in customer engagement and team leadership required.
The predicted salary is between 70000 - 90000 £ per year.
Mand M Direct Limited is seeking a Head of Customer Engagement to lead our CRM, email planning, and Bloomreach platform.
The role focuses on building an omnichannel communications strategy that maximises customer lifetime value, drives revenue, and enhances retention across markets.
Based in Hereford with hybrid working (3 days on-site).
You will mentor a high-performing team, collaborate with the Marketing Director, and report into the Marketing Department as part of a lean, fast-paced
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Head of Omnichannel Engagement & Growth in Hereford employer: MandM Direct Limited
MandM Direct Limited is an excellent employer that fosters a collaborative and innovative work culture in Hereford, England. With a hybrid working model, employees enjoy the flexibility of remote work while engaging in meaningful projects that drive quality and automation in engineering. The company prioritises employee growth through mentorship opportunities and encourages the adoption of cutting-edge technologies, making it a rewarding place for professionals looking to advance their careers.
