Contact Centre Manager - Lead Customer Experience in Hereford

A leading online retailer in Hereford is seeking a skilled Contact Centre Manager to lead operations towards delivering exceptional customer service. This role involves managing team performance, implementing strategies, and overseeing daily contact centre operations. The ideal candidate has a strong background in team leadership, project management, and financial analysis. Competitive salary and benefits package, including staff discounts and a health & wellbeing programme, are offered. #J-18808-Ljbffr