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For Companies At a Glance
- Tasks: Lead the product discovery experience for our eCommerce platform and optimise customer journeys.
- Company: Join MandM, a leading online retailer in Herefordshire with a vibrant culture.
- Benefits: Enjoy competitive salary, bonuses, discounts, generous holidays, and a hybrid working model.
- Why this job: Make a real impact on digital retail experiences and drive measurable outcomes.
- Qualifications: Experience in product management, strong commercial awareness, and ability to influence stakeholders.
- Other info: Be part of a transformative journey in a modern, collaborative workspace.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
The Opportunity 🚀 MandM is evolving from a traditional project-based model to a product-led organisation, building empowered, cross-functional squads that own key customer journeys end-to-end. We are now looking for a Browse Product Owner to lead the product discovery experience across our eCommerce platform. If you are passionate about optimising digital retail journeys and turning customer insight into measurable growth, this is an opportunity to make a significant impact.
Who Are We? MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are investing in our product function and building capability for the future. Now is an exciting time to join our journey.
More than a role ✨
- Competitive Salary: Your talent deserves recognition
- Company bonus: We succeed, you benefit
- Career Growth: real opportunity to develop within a growing business
- Employee Discounts: Stay stylish with our exclusive discounts.
- Company Pension: Secure your financial future.
- Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
- Birthday Delight: Take your special day off to celebrate YOU
- Free Parking
- Health & Wellbeing programme; including critical illness insurance
The Role Scope
As Browse Product Owner, you will own the end-to-end discovery journey. Your focus will be on improving how customers search, navigate and explore our products. From intelligent search and enriched product data to seamless navigation and merchandising logic, you will shape the browsing experience that drives relevance, engagement and commercial performance. You will work within a dedicated squad of designers, engineers and analysts partnering closely with stakeholders across digital, trading, marketing and technology to deliver measurable outcomes aligned to our product strategy.
Role key responsibilities ✨
- Product Vision & Strategy
- Define and communicate a compelling product vision for the Browse domain
- Shape and own the roadmap aligned to business and product strategy
- Balance short-term optimisation with longer‑term strategic bets
- Prioritise initiatives that maximise ROI and customer value
- Identify friction points within the discovery journey and translate them into actionable improvements
- Define clear success metrics aligned to commercial performance and North Star metrics
- Monitor performance daily and present progress against quarterly goals
- Lead hypothesis-driven discovery using qualitative and quantitative insight
- Leverage A/B testing and experimentation to validate ideas and reduce risk
- Interpret complex sales and behavioural data to inform prioritisation
- Lead a cross-functional squad through clear vision and prioritisation
- Own and refine the product backlog, ensuring work is outcome-focused.
- Clearly articulate customer problems and desired outcomes to designers and engineers
- Create alignment and momentum without formal line management responsibility
- Protect team focus and product integrity
- Build strong relationships across digital, trading, marketing and technology
- Influence senior stakeholders through clear storytelling and evidence‑led decisions
- Collaborate with third‑party partners in Search & Discovery and Product Experience Management to maximise capability
About You ✨ What We’re Looking For
- Experience as a Product Owner or Product Manager within a digital or eCommerce environment
- Strong commercial awareness and confidence working with performance metrics
- Proven ability to interpret behavioural, sales and customer data
- Experience leading or contributing to cross‑functional product teams
- Ability to influence without authority and drive alignment across stakeholders.
- Confident communicator who can influence and challenge constructively
- Passion for creating exceptional digital retail experiences
- Experience working in Agile environments
Why Join MandM?
- Be part of a genuine product transformation
- Own a critical customer journey with measurable commercial impact
- Work in empowered cross‑functional squads
- Hybrid working model
- Opportunity to shape how we deliver value to customers at scale
If you are motivated by improving discovery experiences, driving measurable outcomes and working within a modern product operating model, we’d love to hear from you.
About Us Our Values At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.
- Integrity
- Teamwork
- Accountability
- Entrepreneurial approach
Browse Product Owner in Hereford employer: MandM Direct Limited
Contact Detail:
MandM Direct Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Browse Product Owner in Hereford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how they align with your own. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your responses. Focus on articulating your experience and how it relates to the Browse Product Owner role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Browse Product Owner in Hereford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for optimising digital retail journeys shine through. We want to see how your passion aligns with our mission at MandM!
Tailor Your Experience: Make sure to highlight your experience as a Product Owner or Product Manager in the eCommerce space. We’re looking for specific examples that demonstrate your ability to drive measurable outcomes and improve customer experiences.
Be Data-Driven: Since we value data-driven decisions, include any relevant metrics or results from your past roles. Show us how you’ve used insights to shape product strategies and enhance user experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at MandM Direct Limited
✨Know Your Product Inside Out
Before the interview, dive deep into MandM's eCommerce platform. Understand their product offerings and how they optimise customer journeys. Be ready to discuss specific features or improvements you would suggest based on your insights.
✨Showcase Your Data Skills
As a Browse Product Owner, you'll need to interpret complex data. Prepare examples of how you've used data to drive decisions in previous roles. Bring along metrics or case studies that demonstrate your ability to enhance user experiences through data-driven insights.
✨Prepare for Stakeholder Scenarios
Expect questions about managing cross-functional teams and influencing stakeholders. Think of past experiences where you successfully navigated these dynamics. Be ready to share how you communicated product visions and aligned teams towards common goals.
✨Emphasise Your Agile Experience
Since the role involves working in Agile environments, be prepared to discuss your experience with Agile methodologies. Share specific examples of how you've contributed to sprints, managed backlogs, and adapted to changing priorities while keeping the team focused.