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For Companies At a Glance
- Tasks: Engage with customers, provide estimates, and install products to high standards.
- Company: Join a respected, customer-focused business in the heart of London.
- Benefits: Earn £33,000 with full-time stability and supportive training.
- Why this job: Combine your sales skills and technical know-how while making customers happy.
- Qualifications: Experience in sales or customer service is a plus; strong communication skills are essential.
- Other info: Enjoy a dynamic role with opportunities for skill development and teamwork.
The predicted salary is between 19800 - 46200 £ per year.
A leading specialist in their field, our client is a well-established, customer-focused business seeking a Sales Estimator & Installer to join their growing team. This is a varied, hands-on role combining field sales, estimation, customer service and technical installation, ideal for someone who enjoys working directly with customers and delivering high-quality results.
The Role
As a Sales Estimator & Installer, you will visit customers in their homes or commercial premises to assess requirements, provide accurate quotations, sell additional services and carry out installations to the highest standard. You will play a key role in ensuring customer satisfaction while working closely with colleagues across the business.
Key Responsibilities
- Sales & Customer Service
- Visit customer sites to assess jobs and provide accurate pricing and estimates
- Actively sell additional products and services (including add-ons and upgrades)
- Explain company guarantees, risk policies and terms clearly
- Obtain written customer approval where required
- Handle customer queries, claims and adjustments professionally
- Maintain excellent customer relationships and service standards
- Deliver and/or install all goods to company standards
- Identify fabric types and recommend appropriate cleaning or treatment methods
- Identify stains, damage or risks and clearly communicate these to customers
- Demonstrate strong knowledge of all products and services
- Maintain van, tools, equipment and uniform in excellent condition
- Assist with training new employees when required
- Accurately complete daily paperwork, invoices and route schedules
- Follow check-in and check-out procedures
- Ensure compliance with health & safety, vehicle and equipment legislation
- Attend sales meetings and training sessions as required
- Maintain punctuality, attendance and professional presentation at all times
Skills & Experience Required
- Previous experience in sales, estimation, installation or field-based customer service
- Industry experience (e.g. dry cleaning, carpet cleaning or similar) advantageous
- Outside or field sales experience beneficial
- Strong communication and interpersonal skills
- Basic maths and strong attention to detail
- Ability to work independently while being a strong team player
- Professional, well-presented and customer-focused approach
What’s on Offer
- £33,000 salary
- Stable, full-time role with a respected business
- Varied role combining sales, technical work and customer interaction
- Supportive team environment with training provided
- Opportunity to develop skills across sales and installation
Apply now for a role where your sales ability, technical skills and customer service expertise will be genuinely valued.
Sales Estimator & Installer employer: Mandeville
Contact Detail:
Mandeville Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Estimator & Installer
✨Tip Number 1
Get to know the company inside out! Research their products, services, and customer reviews. This way, when you meet them, you can show off your knowledge and impress them with how well you understand their business.
✨Tip Number 2
Practice your pitch! You’ll need to sell yourself just like you would sell their services. Prepare a short introduction about your experience and why you’re the perfect fit for the Sales Estimator & Installer role.
✨Tip Number 3
Dress to impress! Since this is a customer-facing role, make sure you look professional and presentable. First impressions matter, so put in the effort to look sharp when you meet potential employers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows you’re genuinely interested and keeps you on their radar.
We think you need these skills to ace Sales Estimator & Installer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in sales, estimation, or installation to show us you’re the right fit for the Sales Estimator & Installer position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your customer service skills can contribute to our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application showcases your strong communication skills. Use clear language and a positive tone to demonstrate how you can connect with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mandeville
✨Know Your Stuff
Make sure you brush up on the products and services offered by the company. Understand the technical aspects of installation and estimation, as well as any industry-specific knowledge that might come in handy during the interview.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be prepared to share examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to maintain excellent relationships and deliver high-quality service.
✨Demonstrate Your Sales Acumen
Be ready to discuss your previous sales experience and how you’ve actively sold additional products or services. Think of specific instances where you exceeded sales targets or provided valuable recommendations to customers.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or training opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
