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For Companies At a Glance
- Tasks: Visit customers, provide quotes, sell services, and carry out installations.
- Company: A respected specialist business focused on customer satisfaction.
- Benefits: £33,000 salary, full-time stability, and supportive team training.
- Why this job: Combine sales skills with hands-on technical work in a dynamic environment.
- Qualifications: Experience in sales or customer service; strong communication skills required.
- Other info: Opportunity to develop skills and grow within a valued team.
The predicted salary is between 33000 - 46200 £ per year.
A leading specialist in their field, our client is a well-established, customer-focused business seeking a Sales Estimator & Installer to join their growing team. This is a varied, hands-on role combining field sales, estimation, customer service and technical installation, ideal for someone who enjoys working directly with customers and delivering high-quality results.
The Role
As a Sales Estimator & Installer, you will visit customers in their homes or commercial premises to assess requirements, provide accurate quotations, sell additional services and carry out installations to the highest standard. You will play a key role in ensuring customer satisfaction while working closely with colleagues across the business.
Key Responsibilities
- Sales & Customer Service
- Visit customer sites to assess jobs and provide accurate pricing and estimates
- Actively sell additional products and services (including add-ons and upgrades)
- Explain company guarantees, risk policies and terms clearly
- Obtain written customer approval where required
- Handle customer queries, claims and adjustments professionally
- Maintain excellent customer relationships and service standards
- Installation & Technical Duties
- Deliver and/or install all goods to company standards
- Identify fabric types and recommend appropriate cleaning or treatment methods
- Identify stains, damage or risks and clearly communicate these to customers
- Demonstrate strong knowledge of all products and services
- Maintain van, tools, equipment and uniform in excellent condition
- Assist with training new employees when required
- Administration & Compliance
- Accurately complete daily paperwork, invoices and route schedules
- Follow check-in and check-out procedures
- Ensure compliance with health & safety, vehicle and equipment legislation
- Attend sales meetings and training sessions as required
- Maintain punctuality, attendance and professional presentation at all times
Skills & Experience Required
- Previous experience in sales, estimation, installation or field-based customer service
- Industry experience (e.g. dry cleaning, carpet cleaning or similar) advantageous
- Outside or field sales experience beneficial
- Strong communication and interpersonal skills
- Basic maths and strong attention to detail
- Ability to work independently while being a strong team player
- Professional, well-presented and customer-focused approach
What’s on Offer
- £33,000 salary
- Stable, full-time role with a respected business
- Varied role combining sales, technical work and customer interaction
- Supportive team environment with training provided
- Opportunity to develop skills across sales and installation
Apply now for a role where your sales ability, technical skills and customer service expertise will be genuinely valued.
Locations
Sales Estimator & Installer in Brent, London employer: Mandeville
Contact Detail:
Mandeville Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Estimator & Installer in Brent, London
✨Tip Number 1
Get to know the company inside out! Research their services, values, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll need to sell yourself just like you would sell their services. Prepare a brief introduction about your experience and how it aligns with the Sales Estimator & Installer role, focusing on your customer service skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus when applying through our website.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Estimator & Installer in Brent, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in sales, estimation, or installation to show us you’re the right fit for the Sales Estimator & Installer position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've delivered excellent customer service or successfully completed installations in the past. This is your chance to shine!
Show Off Your Communication Skills: Since this role is customer-facing, it’s crucial to demonstrate your strong communication skills. Whether it’s in your CV or cover letter, make sure to convey your ability to handle queries and build relationships with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Mandeville
✨Know Your Stuff
Make sure you understand the products and services offered by the company. Familiarise yourself with common industry terms, especially those related to sales estimation and installation. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to maintain excellent customer relationships.
✨Practice Your Sales Pitch
As a Sales Estimator & Installer, you'll need to sell additional products and services. Prepare a brief sales pitch for a hypothetical product or service related to the job. This will not only help you practice but also show the interviewers your sales skills in action.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
