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- Tasks: Manage Guardian vetting, onboarding, and compliance while providing top-notch admin support.
- Company: Join a supportive team in North London focused on property guardianship.
- Benefits: Enjoy a stable salary of £28,000 with opportunities for professional growth.
- Why this job: Take ownership of varied responsibilities and make a real impact in a dynamic environment.
- Qualifications: Strong admin skills, attention to detail, and a customer-focused attitude are essential.
- Other info: Experience in property or compliance is a plus, but not required.
The predicted salary is between 24000 - 32000 £ per year.
Location: Office-based, North London
Salary: £28,000 per annum
Hours: Full-time | As required
Key Responsibilities- Guardian/Tenant Vetting & Compliance
- Carry out full vetting of prospective Guardians
- Process DBS checks where required
- Ensure financial guarantors are in place and all documentation is received, checked and recorded
- Maintain accurate and up-to-date Guardian records, spreadsheets and databases
- Support data protection, duty of care and compliance standards
- Onboarding & Administration
- Coordinate Guardian/Tenant onboarding processes, including welcome and transfer communications
- Accurately input and maintain records on cloud-based systems and CRM platforms
- Manage administration relating to terminations
- Assist with key postage, returns and tracking where required
- Communication & Front-of-House Support
- Act as a first point of contact for Guardians, prospective Guardians, clients and visitors
- Handle queries via telephone, email and face-to-face
- Respond to Guardian Management tasks, inspections and actions via the CRM system
- Escalate or signpost queries to the appropriate internal teams
- General Administration
- Provide administrative support across departments
- Ensure tasks are completed accurately, on time and to a high standard
- Follow internal systems, policies and procedures
- Support Health & Safety and Data Protection responsibilities
- Undertake training and support continuous professional development
- Proven experience in an administrative or office support role
- Strong organisational and time management skills
- Excellent written and verbal communication
- High level of accuracy and attention to detail
- Experience handling confidential information
- Confident using CRM systems, spreadsheets and cloud-based databases
- Professional, approachable and customer-focused
Experience within property, compliance, lettings, housing, guardianship or facilities management would be highly advantageous but not essential.
Why Apply?- Stable, full-time administrative role
- £28,000 salary
- Varied responsibilities with real responsibility and ownership
- Supportive team environment
- Opportunity to develop compliance, administration and systems skills
Admin Assistant, Administration Assistant employer: Mandeville Recruitment
Contact Detail:
Mandeville Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant, Administration Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see what they value. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially around administration and compliance. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress the part! Even if the office is casual, looking smart can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them of your chat and reinforce your interest in the role. Plus, it shows good manners!
We think you need these skills to ace Admin Assistant, Administration Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admin Assistant role. Highlight your experience in administration, compliance, and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Guardian/Tenant Admin Officer position. Be sure to mention your organisational skills and experience with CRM systems, as these are key for us.
Show Off Your Attention to Detail: In this role, accuracy is crucial. When filling out your application, double-check for typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mandeville Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Guardian/Tenant Administration Officer role. Familiarise yourself with terms like DBS checks, onboarding processes, and compliance standards. This will show that you're genuinely interested and prepared.
✨Showcase Your Skills
Highlight your organisational and time management skills during the interview. Prepare examples from your past experiences where you've successfully managed multiple tasks or maintained accurate records. This will demonstrate your ability to handle the varied responsibilities of the role.
✨Practice Communication
Since this role involves a lot of communication, practice how you articulate your thoughts clearly and confidently. You might want to prepare for common questions about handling queries or dealing with confidential information, as these are crucial in an admin position.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the company’s approach to compliance and data protection. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
