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For Companies At a Glance
- Tasks: Provide top-notch customer service and boost sales in a dynamic environment.
- Company: Join a leading national distributor in the construction industry.
- Benefits: Enjoy an annual bonus, incentives, and excellent career progression opportunities.
- Why this job: Perfect for those wanting to grow in sales and customer service while building relationships.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: Work hours are Monday to Friday, 08:00-17:00.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
Hours08.00-17.00 Mon-Fri.A fantastic opportunity has arisen for a Customer Service Advisor / Sales Assistant to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales and customer service.THE ROLEEnsuring outstanding levels of customer service at all times both face-to-face and on the phoneTo maximise growth of sales within the branch Building customer relationships within the branchAnswering general enquiries, advising product availability, delivery dates etcIssuing quotations in response to enquiriesGeneral sales administrationKNOWLEDGE/ EXPERIENCE REQUIREMENTSPrevious customer service experience preferably within retail or trade environmentExceptional sales and customer relationship building skills at all levelsStrong negotiation and facilitation experience with problem solving abilityAbility to identify and understand business opportunities and build long term relationships with customersStrong commercial awareness and excellent communication skillsFor the right person there is a fantastic package on offer including:* Annual Bonus scheme* Variety of additional incentives* Great career progression Mandeville is acting as an Employment Agency in relation to this vacancy.
Customer Service Advisor / Sales Advisor employer: Mandeville Recruitment Group
Contact Detail:
Mandeville Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor / Sales Advisor
✨Tip Number 1
Familiarise yourself with the construction industry and the products offered by the company. This knowledge will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during any conversations.
✨Tip Number 2
Practice your communication skills, especially in a sales context. Role-playing different customer scenarios with a friend can help you become more comfortable with handling enquiries and building relationships.
✨Tip Number 3
Network with professionals in the customer service and sales sectors. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities within the industry.
✨Tip Number 4
Prepare for potential interview questions by thinking about your past experiences in customer service. Be ready to share specific examples of how you've successfully resolved issues or built relationships with customers.
We think you need these skills to ace Customer Service Advisor / Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service and sales experience. Use specific examples that demonstrate your communication skills and ability to build relationships with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your previous experience in customer service and how it aligns with the responsibilities of the Customer Service Advisor position.
Highlight Key Skills: In your application, emphasise your negotiation skills, problem-solving abilities, and commercial awareness. These are crucial for the role and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mandeville Recruitment Group
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Practice common interview questions and answers to ensure you can articulate your thoughts confidently.
✨Highlight Relevant Experience
Make sure to discuss your previous customer service experience, especially if it's within a retail or trade environment. Share specific examples of how you've successfully handled customer inquiries or resolved issues to showcase your problem-solving skills.
✨Demonstrate Sales Acumen
Since the role involves maximising sales growth, be ready to talk about your sales experience. Prepare to discuss any strategies you've used in the past to build customer relationships and close sales, as well as your understanding of commercial awareness.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the role and the company. Inquire about the training and progression opportunities available, or ask how the team measures success in customer service and sales.
