At a Glance
- Tasks: Lead a large retail team, drive sales, and enhance customer experiences.
- Company: Exciting new retail operation in Taunton with a community-focused culture.
- Benefits: Competitive salary, autonomy, ongoing training, and a supportive environment.
- Other info: Opportunity for career growth and to lead a team that makes a difference.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience managing large teams in retail or customer-facing environments.
The predicted salary is between 30000 - 40000 £ per year.
We're recruiting for an experienced Retail Manager to lead a large-format donation and retail operation in Taunton. This is an exciting opportunity for a commercially minded retail leader who enjoys managing large teams, driving operational excellence, and delivering outstanding customer experiences within a fast-paced environment.
You'll take full responsibility for the day-to-day performance of the site, overseeing customer service, team leadership, stock flow, operational standards, community engagement, and financial performance.
The Role
As Retail Manager, you will lead from the front, creating a positive and high-performing culture while ensuring the operation runs efficiently and achieves key performance targets. You will manage a sizeable team of employees and volunteers, optimise donations and sales, maintain exceptional operational standards, and build strong relationships within the local community.
Key Responsibilities
- Lead, motivate and develop a large team to achieve operational and commercial objectives
- Drive performance across customer service, donations, sales and profitability
- Manage day-to-day site operations, ensuring smooth and efficient processes
- Recruit, train and develop staff and volunteers
- Monitor KPIs and implement improvement plans where required
- Build relationships with local businesses, community groups and stakeholders
- Ensure high standards of stock management, presentation and compliance
- Promote customer engagement and maximise Gift Aid participation
- Maintain excellent health and safety standards across the operation
- Take ownership of budgets, costs and overall site performance
About You
- Previous experience managing a large retail operation or high-volume customer-facing environment
- Proven ability to lead and develop large teams
- Strong commercial awareness with experience managing sales, costs and performance metrics
- Excellent communication and people management skills
- A hands-on leadership style with the ability to inspire and motivate others
- Experience within charity retail, large-format retail, DIY, discount retail, supermarkets, warehouse retail or garden centres would be advantageous
- Comfortable working in a fast-paced environment with multiple priorities
- Passionate about delivering outstanding customer service and community engagement
What's on Offer
- Salary of £35,000 - £38,000 depending on experience
- Opportunity to manage a significant retail operation
- Autonomy to make a real impact on business performance
- Ongoing training and development opportunities
- Supportive and values-driven culture
- The chance to lead a team that makes a genuine difference within the local community
If you're an experienced retail leader looking for your next challenge and have a background managing large teams within a large-format retail environment, we'd love to hear from you. Apply now for immediate consideration.
Store Manager in Somerset employer: Mandeville Recruitment Group Ltd
Join a dynamic and values-driven team as a Store Manager in Taunton, where you will have the autonomy to lead a significant retail operation and make a real impact on business performance. With a supportive work culture that prioritises employee development and community engagement, this role offers ongoing training opportunities and the chance to inspire a large team while delivering outstanding customer experiences. If you're passionate about retail and want to contribute to a meaningful cause, this is the perfect opportunity for you.
Contact Details:
Mandeville Recruitment Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Somerset
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Mandeville Recruitment Group Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Mandeville Recruitment Group Ltd!
We think you need these skills to ace Store Manager in Somerset
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Mandeville Recruitment Group Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Mandeville Recruitment Group Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Mandeville Recruitment Group Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Mandeville Recruitment Group Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
