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For Companies At a Glance
- Tasks: Guide customers through their buying journey and provide expert product advice.
- Company: Join a family-run business with a strong reputation in the natural stone industry.
- Benefits: Enjoy competitive salary, generous holiday, and health perks.
- Other info: Great career growth opportunities and supportive work environment.
- Why this job: Be part of a dynamic team and help clients create their dream spaces.
- Qualifications: No experience needed; just bring your creativity and communication skills.
The predicted salary is between 27000 - 28000 £ per year.
Location: Marlow
Salary: £27,000 - £28,000 per annum
Job type: Full Time, Permanent
Working Hours: Showroom Opening hours are 9.30am - 5.30pm Monday to Saturday. Closed on Sundays and Bank Holidays. Showroom employees will have one weekday off each week.
Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business that has grown into a very successful and reputable company within the industry. Our Head Office is based in the beautiful Wye Valley in the Welsh border town of Monmouth. We have 16 inspirational showrooms across the UK and are currently recruiting for a Sales Consultant in our Marlow Showroom.
Responsibilities
- Provide customer service and support for clients, guiding them through the buying process from first visit to aftercare.
- Provide expert advice on product range, meet design brief, offer consultative solutions.
- Seek solutions for customer tile projects, selecting best products.
- Build client relationships; track sale from enquiry, secure order, organise delivery.
- Work as part of a fast‑paced team offering product and technical advice.
- Answer customer calls, confirm orders, handle email inquiries, process payments.
- Arrange sample dispatch, chase sales leads, provide aftercare service.
Qualifications
- No prior industry experience required; training provided.
- Creative flair with eye for colour is an advantage.
- Self‑motivated, sales‑driven, able to prioritise tasks.
- Excellent communication skills, both written and verbal.
- High levels of organisation and computer literacy.
- Basic maths skills.
Benefits
- Competitive salary.
- 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service.
- Day off on birthday each year after qualifying.
- Public / Bank Holidays and Christmas Eve off each year.
- Employee Assistance Programme.
- Access to trained Mental Health First Aiders.
- Cycle to Work Scheme.
- Optional Pension Scheme.
- Company sick pay after qualifying period.
- Death in Service benefit.
- Private Health Care after three years’ service.
- Free eye test every two years for employees using display screen equipment.
- Employee Discount.
- Travel costs when travelling beyond remit.
- Access to perks and discounts through Bright HR app.
- Induction and training.
Sales Consultant employer: Mandarin Stone
Contact Detail:
Mandarin Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research Mandarin Stone, their products, and their values. This way, when you walk into that showroom, you can chat confidently about what they offer and how you can contribute.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Show off your communication skills and creativity, just like you would when guiding a customer through their buying journey.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Mandarin Stone.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of creativity and flair can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Consultant role. Highlight any relevant skills or experiences that align with our job description, especially your communication skills and customer service experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points are highlighted so we can quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values.
How to prepare for a job interview at Mandarin Stone
✨Know Your Products
Familiarise yourself with the range of natural stone and porcelain products that Mandarin Stone offers. Being able to discuss specific products and their benefits will show your enthusiasm and readiness to provide expert advice to customers.
✨Show Off Your Communication Skills
Since excellent communication is key for a Sales Consultant, practice articulating your thoughts clearly. Consider role-playing common customer scenarios with a friend to enhance your ability to guide clients through the buying process.
✨Demonstrate Your Creative Flair
If you have a knack for design or colour, be prepared to showcase this during your interview. Bring along examples of your work or ideas on how you would help customers select the best products for their projects.
✨Prepare Questions
Think of insightful questions to ask about the company culture, team dynamics, and training opportunities. This not only shows your interest in the role but also helps you determine if it's the right fit for you.