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- Tasks: Provide expert advice and build client relationships in a luxury retail environment.
- Company: Mandarin Stone, a family-run business with 16 showrooms across the UK.
- Benefits: Competitive salary, holiday perks, employee discounts, and health care options.
- Other info: Flexible part-time hours with opportunities for personal growth and development.
- Why this job: Join a close-knit team and make a real impact on customer experiences.
- Qualifications: No prior experience needed; just a passion for sales and customer service.
The predicted salary is between 15600 - 16200 £ per year.
Location: Harpenden
Salary: £15,600 - £16,199.04 per annum
Job type: Part Time, Permanent
Hours: 24 hours a week based on 3 days per week
Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business with 16 showrooms across the UK. We are recruiting for a Part Time Sales Consultant in our Harpenden showroom.
Responsibilities
- Provide expert advice about our range of products to meet the design brief of the client.
- Identify solutions for customers’ tile projects and recommend the best product from our range.
- Build client relationships; manage the sales process from initial enquiry to order and coordinating delivery.
- Work as part of a fast-paced, close-knit team offering product and technical advice.
- Answer customer calls, confirm orders, respond to emails, process payments, arrange samples, chase sales leads and provide aftercare service.
Experience and qualifications
- You do not need prior industry experience; a comprehensive training programme is provided to familiarise you with our product range.
- A creative flair with an eye for colour is advantageous.
- We look for people who thrive in a sales and customer-focused environment and pride themselves on delivering high levels of customer service.
- The successful candidate will be self-motivated, sales-driven, able to prioritise tasks, have excellent written and verbal communication, strong organisational skills and basic maths proficiency.
What we offer
- Competitive salary and good working conditions in a non-target-driven environment with emphasis on customer service.
- Working hours: 9.30am – 5.30pm Monday–Saturday and 11.00am – 4.00pm Sunday. Sales consultant will work three days per week, scheduled across seven days. Weekend work is required. Bank Holidays are closed.
Benefits and wellbeing
- 4 weeks holiday per year, increasing to 5 weeks with length of service.
- A day off on your birthday each year (after qualifying length of service).
- Public/Bank Holidays and Christmas Eve off.
- Employee Assistance Programme.
- Cycle to Work Scheme.
- Optional Pension Scheme.
- Company sick pay scheme after qualifying period.
- Death in Service.
- Private Health Care after three years’ service.
- One free eye test every two years for employees using display screen equipment.
- Employee Discount.
- Travel costs beyond remit.
- Access to discounts through Bright HR app.
Induction and training
- Wellbeing Employee Assistance Programme.
- Access to trained Mental Health First Aiders.
- Celebrations of awareness days for all Mandarin Stone staff.
If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you!
To Apply
If you feel you are a suitable candidate and would like to work for Mandarin Stone, please apply.
Part Time Sales Consultant employer: Mandarin Stone
Contact Detail:
Mandarin Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research Mandarin Stone's products and values so you can chat confidently about how you can contribute to their team. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your sales pitch! Think about how you'd approach a customer in the showroom. Role-play with a friend or in front of the mirror to nail down your communication skills and show off that customer service flair.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events where you might meet them. Building relationships can give you insider info and make you stand out when it comes to interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the Mandarin Stone family!
We think you need these skills to ace Part Time Sales Consultant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of creativity and flair can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Part Time Sales Consultant. Highlight any relevant experience or skills that align with our focus on customer service and sales. This shows us you’re genuinely interested in the position!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Avoid jargon and make sure your key points about your skills and experiences are front and centre.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mandarin Stone
✨Know Your Products
Before the interview, take some time to familiarise yourself with the range of natural stone and porcelain products that Mandarin Stone offers. Being able to discuss specific products and their benefits will show your enthusiasm and readiness to provide expert advice to clients.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a sales-focused environment.
✨Emphasise Teamwork
Since the role involves working as part of a close-knit team, be ready to discuss your experience in collaborative settings. Share stories that highlight your ability to work well with others, support your teammates, and contribute to a positive work atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.