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- Tasks: Provide expert customer service and support in a luxury retail environment.
- Company: Join a family-run business with a strong reputation in the natural stone industry.
- Benefits: Competitive salary, 4-5 weeks holiday, birthday off, and employee discounts.
- Other info: Enjoy a supportive work culture with training and wellbeing initiatives.
- Why this job: Be part of a close-knit team and help customers create their dream spaces.
- Qualifications: No prior experience needed; creativity and a passion for sales are key.
The predicted salary is between 15600 - 16200 £ per year.
Location: Harpenden
Salary: £15,600 - £16,199.04 per annum
Job type: Part Time, Permanent
Hours: 24 hours a week based on 3 days per week
Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business that has grown into a very successful and reputable company within the industry. Our Head Office is based in the beautiful Wye Valley in the Welsh border town of Monmouth. We have 16 inspirational showrooms across the UK and are currently recruiting for a Part Time Sales Consultant in our Harpenden showroom.
The Role: The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.
Duties include:
- Providing expert advice about our range of products to meet the design brief of the client.
- Seeking solutions to customers' tile projects, seeking out the best product from our range.
- Building client relationships; following through the sale from the initial enquiry, securing the order and organising delivery.
- Work as part of a fast-paced and close team offering product and technical advice.
- Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare service.
Experience: You do not need prior industry experience before you join as we provide a comprehensive training programme to familiarise you with our product range. Having a creative flair with an eye for colour would be an advantage. We look for people that thrive in a sales and customer focused environment and pride themselves on providing the highest level of customer service to secure the deal. The successful candidate will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.
In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.
Working Hours: Opening hours are 9.30am - 5.30pm Monday - Saturday and 11.00am - 4.00pm Sunday. Sales consultant will work three days per week, scheduled across seven days. Weekend working will be required. We are closed on Bank Holidays.
How we will support you: We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:
- 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
- A day off on your birthday each year to celebrate you, after qualifying length of service
- Public / Bank Holidays and Christmas Eve off each year
- Access to our Employee Assistance Programme
- Cycle to Work Scheme
- Optional Pension Scheme, to help you save for the future
- Enrolment into the company sick pay scheme after qualifying period
- Death in Service
- Private Health Care after three years’ service
- One free eye test, every two years for employees using display screen equipment
- Employee Discount
- Travel costs when travelling beyond your remit
- Access to lots of perks and discounts through our Bright HR app
- Induction and training
Wellbeing: We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:
- An Employee Assistance Programme
- Access to trained Mental Health First Aiders
- Celebrations of awareness days, we celebrate everyone at Mandarin Stone!
If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you!
To Apply: If you feel you are a suitable candidate and would like to work for Mandarin Stone, please do not hesitate to apply.
Part Time Sales Consultant in Harpenden employer: Mandarin Stone
Contact Detail:
Mandarin Stone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Consultant in Harpenden
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Mandarin Stone's website and social media. Familiarise yourself with their products and values so you can show off your enthusiasm and knowledge during the chat.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer in the showroom. Role-play with a friend or family member to get comfortable with discussing products and providing advice. This will help you shine in the interview!
✨Tip Number 3
Show off your personality! Mandarin Stone is all about building relationships, so let your character come through. Be friendly, approachable, and ready to engage with the interviewer as if they were a customer.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Part Time Sales Consultant in Harpenden
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of creativity and a friendly tone can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Part Time Sales Consultant. Highlight any relevant experience or skills that align with providing excellent customer service and building client relationships. We love seeing how you connect with our values!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the communication skills we value in our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family at Mandarin Stone!
How to prepare for a job interview at Mandarin Stone
✨Know Your Products
Before the interview, take some time to familiarise yourself with the range of natural stone and porcelain products that Mandarin Stone offers. Being able to discuss specific products and how they can meet customer needs will show your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a sales-focused environment.
✨Emphasise Teamwork
Since the role involves working closely with a team, be ready to discuss your experience in collaborative settings. Share stories that highlight your ability to work well with others, support your colleagues, and contribute to a positive team atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, the company culture, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.