At a Glance
- Tasks: Acquire and retain clients across Asia while providing top-notch customer service.
- Company: Luxury retail brand with a focus on high-end fashion.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced role with a chance to make a real impact in the luxury market.
- Why this job: Join a vibrant team and connect with clients from diverse backgrounds.
- Qualifications: 2+ years in retail sales, fluent in Mandarin, and knowledge of luxury fashion.
The predicted salary is between 25000 - 25000 £ per year.
We have an exciting opportunity for a VIP Sales Associate – Asia Business Team role in a retail company based in London. This job is in charge of acquiring and retaining clients across Asia, with a particular focus on the traveling/walk‑in consumer.
Providing excellent customer service and satisfying clients' requirements and expectations on a constant basis.
Qualifications
- Minimum of 2 years of demonstrated retail sales and competence in a high‑end/luxury industry.
- Outstanding communication skills in Mandarin.
- Specific knowledge of the Comme des Garçons Fashion House, its style, its customers, and its sub‑brands.
- Good knowledge of the company's collections and supply availability.
- Experience maintaining existing clients while building a client book for possible new business.
- Attending appropriate training (e.g. clienteling, business development).
- Knowledge of Retail Pro would be useful.
- Experience interacting with WeChat, Little Red Book, and utilising Alipay and WeChat Pay.
- Benefit from a good grasp of Chinese Customs and Duties processes for exporting paid commodities.
- Highly driven and capable individual who can communicate effectively with people at all levels, both internally and internationally.
- Self‑starter who can set the bar with their expertise and attitude.
- High‑energy, self‑motivated, and well‑organized individual.
- Adaptable with business hours and prepared to go above and beyond to complete tasks and ensure complete client satisfaction.
- Exceptionally well‑organized and detail‑oriented.
- Proactive, multitasking, and working effectively under pressure in a fast‑paced setting.
- Ability to see issues and put suitable solutions in place.
VIP Sales Associate- Asia Business Team (Mandarin Speaking, £25k, Retail, London) employer: Mandarin Recruitment
Join our dynamic team as a VIP Sales Associate in London, where we pride ourselves on fostering a vibrant work culture that values excellence and innovation. With competitive benefits and ample opportunities for professional growth, you will thrive in an environment that encourages collaboration and celebrates success, all while engaging with a diverse clientele from Asia. Our commitment to employee development and a supportive atmosphere makes us an exceptional employer for those seeking a rewarding career in the luxury retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land VIP Sales Associate- Asia Business Team (Mandarin Speaking, £25k, Retail, London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and luxury sectors, especially those who have experience with high-end brands. We can leverage platforms like LinkedIn to find mutual contacts and get introductions.
✨Tip Number 2
Show off your Mandarin skills! If you get the chance for an interview, make sure to demonstrate your language proficiency. We know that communication is key in this role, so practice speaking about your experiences in Mandarin to impress the hiring team.
✨Tip Number 3
Research the brand inside out! Familiarise yourself with Comme des Garçons and its collections. We should be able to discuss specific pieces and trends during interviews to show our passion and knowledge about the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’ve got all the resources you need to prepare for interviews and stand out as a candidate, so don’t miss out on this opportunity!
We think you need these skills to ace VIP Sales Associate- Asia Business Team (Mandarin Speaking, £25k, Retail, London)
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your retail sales experience, especially in high-end or luxury settings. We want to see how you've wowed clients before, so share specific examples that showcase your skills!
Speak Our Language:Since this role requires outstanding communication skills in Mandarin, don’t forget to mention your language proficiency. If you’ve used Mandarin in a professional setting, let us know how it helped you connect with clients!
Know Your Stuff:Familiarise yourself with Comme des Garçons and its collections. We love candidates who are passionate about our brand, so drop in some knowledge about our style and sub-brands in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Mandarin Recruitment
✨Know Your Brand Inside Out
Before the interview, dive deep into the Comme des Garçons Fashion House. Familiarise yourself with their collections, styles, and sub-brands. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Mandarin Skills
Since this role requires outstanding communication in Mandarin, practice speaking about your previous experiences and how you’ve used your language skills in a retail context. Be ready to demonstrate your fluency during the interview.
✨Prepare for Client Scenarios
Think of specific examples where you've successfully acquired or retained clients, especially in high-end retail. Prepare to discuss how you handled challenging situations and what strategies you used to ensure client satisfaction.
✨Familiarise Yourself with Digital Tools
Brush up on your knowledge of WeChat, Little Red Book, and payment platforms like Alipay and WeChat Pay. Being able to discuss how you’ve used these tools in past roles will show that you’re tech-savvy and ready to engage with clients effectively.
