At a Glance
- Tasks: Lead CRM automation to boost customer engagement and retention in a dynamic marketing team.
- Company: London-based financial services firm serving millions globally.
- Benefits: Competitive salary of £45K, with opportunities for growth and development.
- Other info: Ideal for those passionate about financial services and looking for career advancement.
- Why this job: Make a real impact in a fast-paced environment while utilising your bilingual skills.
- Qualifications: 6+ years in email marketing, experience with Braze, and strong analytical skills.
The predicted salary is between 45000 - 45000 £ per year.
London-based financial services company offering backed trading to millions of consumers globally. The CRM Automation Manager will be part of the Marketing Team’s CRM group and will lead the implementation of CRM automation and triggered lifecycle marketing to increase customer engagement and retention.
Qualifications:
- Prior experience with Braze would be ideal.
- Ability to communicate in English and Chinese in an organised manner (literal and oral).
- At least 6 years of experience in email marketing, with a proven history of designing, launching and optimizing campaigns to generate growth.
- Exceptional technical and analytical abilities for creating email campaigns, including knowledge of segmentation, triggers, and logic construction.
- Exceptional ability to work well with individuals of all levels and strong interpersonal skills.
- Demonstrated ability to concurrently manage numerous projects, initiatives and priorities in a rapid and dynamic workplace.
- Extremely desired to have experience or understanding of the financial services sector (FX and CFD) or gaming.
- Professional experience in a global or cross-company context is a plus.
- HTML knowledge is a plus.
Senior Manager, CRM Automation (Chinese Speaking, £45K, Financial Services, London) employer: Mandarin Recruitment
Join a dynamic London-based financial services company that values innovation and collaboration, offering a vibrant work culture where your contributions directly impact customer engagement and retention. With a strong focus on employee growth, we provide opportunities for professional development and the chance to work with cutting-edge CRM automation tools like Braze. Enjoy a competitive salary and the unique advantage of being part of a global team dedicated to delivering exceptional service to millions of consumers worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, CRM Automation (Chinese Speaking, £45K, Financial Services, London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Senior Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous email marketing campaigns, especially those using CRM tools like Braze. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Brush up on your English and Chinese communication skills. Being able to articulate your ideas clearly in both languages will be a huge asset, especially in a diverse workplace.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Senior Manager, CRM Automation (Chinese Speaking, £45K, Financial Services, London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Manager, CRM Automation. Highlight your experience with email marketing and any specific tools like Braze that you've used. We want to see how your skills align with what we're looking for!
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to illustrate how you’ve successfully designed and optimised campaigns. This will help us see the impact you've made in previous positions.
Be Clear and Concise:In your written application, clarity is key! Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Mandarin Recruitment
✨Know Your CRM Tools
Make sure you brush up on your knowledge of CRM automation tools, especially Braze. Be ready to discuss how you've used these tools in past roles to drive customer engagement and retention.
✨Showcase Your Campaign Success
Prepare specific examples of email marketing campaigns you've designed and optimised. Highlight the results you achieved, focusing on metrics like open rates and customer retention to demonstrate your impact.
✨Bilingual Communication Skills
Since this role requires communication in both English and Chinese, practice articulating your thoughts clearly in both languages. You might even want to prepare a few key phrases or concepts in Chinese that relate to CRM automation.
✨Project Management Prowess
Be ready to discuss how you manage multiple projects simultaneously. Share strategies you use to prioritise tasks and ensure timely delivery, especially in a fast-paced environment like financial services.
