At a Glance
- Tasks: Provide top-notch customer service through phone, mail, and web chat.
- Company: Dynamic hospitality firm in the heart of London.
- Benefits: Gain valuable experience in a vibrant industry with flexible working hours.
- Other info: 9-month contract with opportunities for growth in a fast-paced environment.
- Why this job: Join a passionate team and enhance your communication skills while helping customers.
- Qualifications: 1-2 years in hospitality and strong communication skills; Mandarin is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Mandarin Recruitment has an exciting opportunity for a Bookings Advisor role in a hospitality firm based in London. This is a 9-month fixed-term contract position.
The successful candidate will represent the firm positively to all customers while providing excellent customer service via phone, mail, and web chat.
Candidates should have 1-2 years of experience in the hospitality sector and strong communication skills. Fluency in Mandarin is advantageous, and adaptability to work hours between 8 a.m. and 6 p.m. is required.
Hospitality Reservations Specialist (9-Month) in London employer: Mandarin Recruitment
Join a dynamic hospitality firm in London that values exceptional customer service and offers a vibrant work culture. As a Hospitality Reservations Specialist, you will benefit from a supportive environment that encourages professional growth and development, while enjoying the unique advantage of working in one of the world's most exciting cities. With flexible working hours and a focus on employee well-being, this role is perfect for those looking to make a meaningful impact in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Reservations Specialist (9-Month) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing excellent customer service, consider doing mock calls or chats with friends to sharpen your responses and ensure you're ready to impress.
✨Tip Number 3
Be flexible with your availability! The job requires adaptability in working hours, so show that you're willing to accommodate different shifts. This can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly, and it shows you're serious about the opportunity. Plus, you'll get updates straight from us!
We think you need these skills to ace Hospitality Reservations Specialist (9-Month) in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your customer service skills and how you’ve made a positive impact in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight relevant experience in the hospitality sector and any communication skills that align with what we’re looking for. A personal touch goes a long way!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, but also appreciate clarity in your communication style.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mandarin Recruitment
✨Know Your Stuff
Before the interview, make sure you research the hospitality firm thoroughly. Understand their values, services, and what sets them apart in the industry. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Hospitality Reservations Specialist, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully handled customer queries in the past, especially over phone or web chat.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. They might ask you to handle a mock booking or resolve a customer complaint. Stay calm, think on your feet, and demonstrate your problem-solving skills. This is your chance to shine!
✨Flexibility is Key
Since the job requires adaptability to various working hours, be prepared to discuss your availability. Highlight any previous experience where you’ve successfully managed flexible schedules, showing that you can meet the demands of the role.
