At a Glance
- Tasks: Provide top-notch customer service to online merchants in a fast-paced logistics environment.
- Company: Join a tech-driven logistics company revolutionising global supply chains.
- Benefits: Competitive salary of £27k, with opportunities for growth and development.
- Other info: Dynamic team atmosphere with a focus on communication and collaboration.
- Why this job: Make a real difference by connecting with customers and enhancing their experience.
- Qualifications: 2+ years in customer service, preferably in logistics; Mandarin is a plus.
The predicted salary is between 27000 - 27000 £ per year.
We have an exciting opportunity for a Customer Service Specialist role in a Transportation, Logistics and Storage company.
It is a technology‑driven fourth‑party logistics service (4PL) whose vision is to enable global supply chains and retail‑standard distribution services for major e‑commerce platforms.
The Customer Service Specialist will work with a variety of online merchants in a fast‑paced workplace where effective communication skill is critical.
The company wants someone who can build great customer connections and take positive action.
- Job Requirements
- 2 years or more of related customer service experience in the logistics sector, particularly with e‑commerce fulfilment expertise is preferred.
- Strong communication skills and the capacity to successfully engage with individuals from various functions.
- Fluent in English, both orally and in writing.
- The ability to communicate in Mandarin is advantageous.
- Understand Microsoft Office applications and computer abilities.
- Excellent communication and coordination abilities, as well as the ability to operate in a group.
- UK work authorisation.
- Prove reliable commute or have a plan to relocate (preferred).
- #J-18808-Ljbffr
We think you need these skills to ace Customer Service Specialist (Mandarin Speaking, £27k, Transportation-Logistics and Storage, London)
Customer Service Experience
Logistics Knowledge
E-commerce Fulfilment Expertise
Effective Communication Skills
Fluency in English
Mandarin Language Skills
Microsoft Office Proficiency
