At a Glance
- Tasks: Provide top-notch customer service and support in the lettings sector.
- Company: Leading real estate agency in London, specialising in high-net-worth clients.
- Benefits: Competitive salary of £36k, dynamic work environment, and growth opportunities.
- Other info: Exciting role with a focus on client relationships and teamwork.
- Why this job: Join a vibrant team and help clients navigate UK property investments.
- Qualifications: Fluency in Mandarin and English, strong communication, and coordination skills.
The predicted salary is between 36000 - 36000 £ per year.
We have an exciting opportunity for a Lettings Support Customer Service role in a Leasing Real Estate agency based in London. The firm is an all‑in‑one top property service that specialises in advising foreign HNW customers on UK property investments. It is seeking to hire a Mandarin Speaker to fill this role.
Job Requirements
- Mandarin and English fluency (spoken and written)
- Outstanding coordination and administrative abilities
- Excellent communication skills, and ability to build positive relationships with clients, business contacts, and internal teams
- Excellent oral and written communication abilities, and capacity to express information clearly and concisely
- Ability to collaborate closely with different teams to achieve the company's common goals
- High attention to detail
- Excellent time management abilities, and capacity to handle workload independently at peak times
- Must be authorised to work in the UK
Lettings Support Customer Service (Mandarin Speaking, £36k, Leasing Real Estate, London) employer: Mandarin Recruitment
Join a dynamic and innovative Leasing Real Estate agency in London, where we pride ourselves on providing exceptional service to high-net-worth clients. Our inclusive work culture fosters collaboration and personal growth, offering ample opportunities for professional development while working in a vibrant city known for its diverse property market. With competitive benefits and a focus on employee well-being, we are committed to making your career with us both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Support Customer Service (Mandarin Speaking, £36k, Leasing Real Estate, London)
✨Tip Number 1
Network like a pro! Reach out to people in the real estate industry, especially those who work with Mandarin-speaking clients. Use platforms like LinkedIn to connect and engage with potential employers or colleagues.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and real estate. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your language skills! If you’re fluent in Mandarin and English, make sure to highlight this during interviews. It’s a huge asset in the lettings support role, so don’t be shy about it!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Lettings Support Customer Service (Mandarin Speaking, £36k, Leasing Real Estate, London)
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in Mandarin and English, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your CV:Don’t just send a generic CV! Tailor it to showcase your coordination and administrative abilities, as well as your experience in customer service. We love seeing how your background aligns with what we’re looking for.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate candidates who can express their thoughts concisely, so avoid fluff and get straight to why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mandarin Recruitment
✨Brush Up on Your Mandarin
Since this role requires fluency in Mandarin, make sure you practice speaking and writing in Mandarin before the interview. You might be asked to demonstrate your language skills, so prepare some common phrases or scenarios related to customer service in real estate.
✨Know the Company Inside Out
Research the leasing real estate agency thoroughly. Understand their services, target market, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company and its mission.
✨Showcase Your Coordination Skills
Prepare examples from your past experiences that highlight your coordination and administrative abilities. Think of situations where you successfully managed multiple tasks or collaborated with different teams to achieve a goal, as these are key skills for the role.
✨Demonstrate Your Communication Prowess
Practice articulating your thoughts clearly and concisely. During the interview, focus on building rapport with the interviewer by actively listening and responding thoughtfully. This will showcase your excellent communication skills and ability to build positive relationships.
