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For Companies At a Glance
- Tasks: Manage properties, assist landlords and tenants, and handle insurance claims.
- Company: Join a fast-growing agency in London specializing in real estate services.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a vibrant team making an impact in the real estate market.
- Qualifications: Fluent in English and Mandarin, with strong customer service skills.
- Other info: Experience in real estate is a plus but not required.
The predicted salary is between 16800 - 28000 £ per year.
Location London, United Kingdom
Job Type FULL_TIME
Expiry Date – 2024-10-17
Startdate – ASAP
Job Ref – 136555
3 days 20 hours
Job Description
We have an exciting opportunity for aJunior Property Manager role in a London-based dynamic and rapidly expanding agency that provides a comprehensive suite of services for investors, encompassing Lettings, Property Management, Sales, Furniture, Maintenance, Renovation, etc. They areseeking a motivated and diligent individual to join their expanding team,located at their Central London office.
Job Requirements:
- Having some background in office settings and showcasing outstanding customer service abilities is desirable.
- Essential qualifications include a professional demeanor, strong communication skills, and the capability to take initiative.
- Proficiency in professional English and Mandarin, along with robust customer service and administrative competencies, is required for this role.
- Having experience in a real estate agency would be preferable, not mandatory.
Responsibilities
Job Responsibilities:
- Serving as the primary contact for landlords and tenants across a portfolio of London properties.
- Managing and processing insurance claims as needed, coordinating with loss adjusters, and arranging necessary estimates for successful claims resolution.
- Conducting property inspections within the portfolio, providing detailed reports to landlords, and addressing any identified issues.
- Ensuring prompt processing of service charge and ground rent invoices upon receipt, and allocating funds as required.
- Handling contractual paperwork related to tenancies.
- Pursuing rent arrears and serving legal notices when necessary.
- Managing and administering tenants\’ deposits, including negotiation and processing of deposit releases at the end of tenancies, assessing potential deductions, and mediating between landlords and tenants.
Referrals
If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.
About Us
Mandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.
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Copyright @2024, Mandarin Recruitment.All rights reserved.
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Junior Property Manager (Chinese Speaking, £28k, Real Estate, London) employer: Mandarin Recruitment
Contact Detail:
Mandarin Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Property Manager (Chinese Speaking, £28k, Real Estate, London)
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. Since this role involves direct communication with landlords and tenants, showcasing your ability to handle inquiries and resolve issues effectively will set you apart.
✨Tip Number 2
Familiarize yourself with the London property market and current trends in real estate. Being knowledgeable about local regulations and market conditions can demonstrate your initiative and preparedness for the role.
✨Tip Number 3
Practice your Mandarin language skills, especially in a professional context. Since proficiency in Mandarin is essential, being able to communicate fluently and confidently will be a significant advantage.
✨Tip Number 4
Network with professionals in the real estate industry, particularly those who work with Mandarin-speaking clients. Building connections can provide valuable insights and potentially lead to referrals or recommendations for the position.
We think you need these skills to ace Junior Property Manager (Chinese Speaking, £28k, Real Estate, London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management or customer service. Emphasize any roles where you demonstrated strong communication skills and initiative, especially in an office setting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your proficiency in both English and Mandarin. Mention specific experiences that relate to the responsibilities listed in the job description.
Highlight Relevant Skills: In your application, clearly outline your customer service abilities and any administrative competencies. If you have experience with insurance claims or property inspections, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your language is professional and that all information is accurate, as attention to detail is crucial in this role.
How to prepare for a job interview at Mandarin Recruitment
✨Showcase Your Language Skills
Since proficiency in Mandarin and English is essential for this role, be prepared to demonstrate your language skills during the interview. Practice common phrases and scenarios you might encounter while managing properties or dealing with clients.
✨Highlight Customer Service Experience
Emphasize any previous experience you have in customer service roles. Share specific examples of how you've successfully handled difficult situations or provided exceptional service, as this will resonate well with the agency's focus on outstanding customer care.
✨Prepare for Property Management Scenarios
Anticipate questions related to property management tasks, such as handling tenant disputes or processing insurance claims. Think through your responses and consider how you would approach these situations, showcasing your problem-solving skills.
✨Demonstrate Initiative and Professionalism
The agency values individuals who can take initiative. Be ready to discuss instances where you've proactively solved problems or improved processes in previous roles. Additionally, maintain a professional demeanor throughout the interview to align with their expectations.
