At a Glance
- Tasks: Provide top-notch customer service through phone, mail, and web chat.
- Company: Exciting hospitality firm in the heart of London.
- Benefits: Gain valuable experience in a dynamic industry with a fixed-term contract.
- Other info: Flexible working hours between 8 a.m. and 6 p.m. for a balanced lifestyle.
- Why this job: Join a vibrant team and enhance your communication skills while helping customers.
- Qualifications: 1-2 years in hospitality and strong communication skills; Mandarin is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Mandarin Recruitment has an exciting opportunity for a Bookings Advisor role in a hospitality firm based in London. This is a 9-month fixed-term contract position.
The successful candidate will represent the firm positively to all customers while providing excellent customer service via phone, mail, and web chat.
Candidates should have 1-2 years of experience in the hospitality sector and strong communication skills. Fluency in Mandarin is advantageous, and adaptability to work hours between 8 a.m. and 6 p.m. is required.
Hospitality Reservations Specialist (9-Month) employer: Mandarin Recruitment
Join a dynamic hospitality firm in London that values exceptional customer service and offers a vibrant work culture. As a Hospitality Reservations Specialist, you'll benefit from a supportive environment that encourages professional growth and development, while enjoying the unique advantage of working in one of the world's most exciting cities. With flexible working hours and a focus on employee well-being, this role is perfect for those looking to make a meaningful impact in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Reservations Specialist (9-Month)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with customers via phone, mail, and web chat, it’s crucial to be clear and friendly. Try role-playing with a friend to boost your confidence.
✨Tip Number 3
Be flexible with your availability! The job requires adaptability to work hours between 8 a.m. and 6 p.m., so show that you’re willing to accommodate different shifts. This can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re serious about the position and want to be part of our team!
We think you need these skills to ace Hospitality Reservations Specialist (9-Month)
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your customer service skills and how you’ve made a positive impact in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight relevant experience in the hospitality sector and any communication skills that align with what we’re looking for. A personal touch goes a long way!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also appreciate a well-structured application that’s easy to read.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mandarin Recruitment
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the hospitality sector. Understand the company's values and services, and be ready to discuss how your experience aligns with their needs.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. You might want to prepare examples of how you've handled customer queries or complaints in the past, showcasing your problem-solving skills.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. This is a great chance to demonstrate your customer service skills. Think about how you would handle different booking situations and be prepared to showcase your adaptability.
✨Flexibility is Key
The job requires working hours between 8 a.m. and 6 p.m., so be ready to discuss your availability. Highlight your willingness to adapt to different shifts and how you manage your time effectively.
