Customer Service Executive (Mandarin / Cantonese speaking, 21k-22k, Wholesale)

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Mandarin Recruitment

Customer Service Executive (Mandarin / Cantonese speaking, 21k-22k, Wholesale)

Full-Time 21000 - 22000 £ / year (est.) No working from home possible

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At a Glance

Tasks: Manage customer accounts and coordinate with supply chain contacts.
Company: Join a dynamic wholesale food retail company focused on customer satisfaction.
Benefits: Salary range of £21k-£22k with opportunities for professional growth.
Other info: Proficiency in Microsoft Office and customer centre software is essential.
Why this job: Ideal for those passionate about food and skilled in cross-cultural communication.
Qualifications: Fluency in English, Mandarin, and Cantonese; experience in customer service required.

The predicted salary is between 21000 - 22000 £ per year.

Role Purpose

A great opportunity has emerged for a professional customer support supervisor to handle the day-to-day processing of customer accounts while ensuring proactive coordination both internally and externally. Developing working partnerships with main supply chain contacts for the client.

What we need from you:

Previous experience in a customer service role, preferably with wholesale food retail.
Working knowledge of Microsoft Office.
Cross-cultural communication experience.
Good customer centre related software operation skills and related resource planning tool.
Fluent speaker and writer in English, Mandarin and Cantonese.
Excellent relationship-building abilities.
Good project management and time management abilities.
Comfortable looking at and acting on data.
Capability to take ownership and operate under strict deadlines.
A passion for all things food.